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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,257 reviews
  • Rated 4 out of 5 stars

    came as part of a package deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well so far. It doesn't take large amount of space on your computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased bundled with a new laptop computer from Best Buy. I didn't consider any alternative, instead going with their recommendation. Best Buy installed it and everything works fine and with no issues so far. Have not had any virus infiltration so far. Would buy again based on these conditions and experience so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Geeks didn't install it correctly !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried unsuccessfully to renew Kaspersky AntiVirus online with still 30 days grace period in effect. Then visited the Best Buy store in Auburn AL (due to my traveling back across the country )....ended up just buying a new one for 2013. Geeks there could not complete the installation and advised me to go to local Best Buy when home....which i did. Geeks there told me they had fixed the problem. NOT !! Finally asked a computer savy friend (who happens to be a math professor at Troy U Montgomery AL ) to look at it with me. After several hours he was able to fix the problem. However Internet Explorer is still a problem. And there are things on my laptop now that obviously were added by Best Buy (according to the dates ) , that i have no idea what they are or what to do with them. I will not be able to see my friend again until the Christmas holidays......so hopefully all that i need will work okay till then.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security seems good so far, just got the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great on all my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not slow down my computers. I use it for both m home and business computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does its job so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, does what it should. Sometimes maybe a little too well. An example is that it will automatically delete threats on the hard drive without allowing for quarantining. This does not help when there is a legitimate program that has shown a false positive. The thing will even erase your cloud files if they are synced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent internet security package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd year I've used Kaspersky. I liked it so much I bought the 3 year bundle. The updates to the security are quick and almost transparent. I like when it tells me that my computer has found a trojan and give me a quick way to eliminate it before it can infect me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am satisfied with the product. it helps me protect my investment from anything bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it difficult to view the security settings and wish it was a little simpler.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improve this security software to protect trojan horses, and other strong maleware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have used for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on best buy recommendations and past use I find this product to be very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use the program, I tried to install it and I gave up. it was too difficult.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because the Best Buy salesperson recommended it. Don't like Norton.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty registering the 3rd computer, but Geek Squad came to the rescue with a new registration code to save the day. This is my 2nd Kapersky purchase in 2 years, I was hoping for an improvement related to better interaction with the processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative to Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have to do a bit more research on this product but am happy with it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    About the same protection as most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that my AVG worked better. This claims to be an antivirus but it did let a virus through and I had to search all over the net on how others got rid of theirs. I am pretty good at virus removal myself but this one was a bit tricky. I also did not like the fact that it would not work well with my chrome browser.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy for beginners.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy it again, but I would love a cheaper price to use on one computer only.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was not so bad. I have seen older versions but this one is just ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints-does what is expected No issues with warnings or updates scheduled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its very nice and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very secure and easy to use but sometimes kind of irritating and annoying..

    I would recommend this to a friend