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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,257 reviews
  • Rated 5 out of 5 stars

    package is ugly but product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no need for a CD it is better to go to the website and get the latest version. Very easy to set up and works great I am happy and feel a little better we spent $900 on a computer and 20 to protect it it is a no brainer in my book

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not know much know much it its what they gave me to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Kaspersky internet security for a couple of years now and have been very satisfied. I tried it after asking several Best Buy associates what they use. It protects while not being annoying or slowing down the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for computers and laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was anxious to get rid of Norton. Now using this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this brand of protection but for some reason it would not work properly on my new computer. I had to drive to the best buy 2 times (2 hours) to have the issue worked on. Finally in the end, I just went with another brand. Disappointed but now protected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still evaluating it. Not a computer person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the way it watches out for my purchases online.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    we think it loaded a Delta search

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as we loaded the program we had a problem with a program called Delta Search loading on our computer with other unauthorized programs. It was very difficult to get off. Had to call and pay for the geek squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used thiis product before and liked it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on using this protection. No problems yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and good quality of product. Has good alerts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it because it is too restrictive for my incoming email. I know who I want to open attachments from and don't need this to decide that for me. It prohibits me from opening and attachments and I don't know how to reconcile that and the help feature is useless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad recommended it and we have had no issues yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security product for my home computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer security provider for m computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Software to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this over Norton based on other online reviews

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to have this product installed on my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a must have if you are on the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet the need. I had the product before and repurchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good security system for a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesom program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program. Never used this one like it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer protection software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good program for use in protecting your computer.

    I would recommend this to a friend