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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,257 reviews
  • Rated 4 out of 5 stars

    need security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need security. Have not used this brand before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install... came with my MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like about about security at this price?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything isSO COMPLICATED! Why can't it be simp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should be able to purchase a product, install and it works right. Now I have to go through each stupid category on virus etc. You see, I am a beginner... I have no clue what s what and you make it harder. I am sure my computer isn't even covered right at this point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    troubles installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but trouble installing it; it broke several things, including the keyboard. Geek Squad was of minimal help, and it took weeks to recover full usefulness of my computer. Of course, that was weeks off my Kaspersky subscription, for which I requested adjustment but got no response. I would have taken it back several times over, except you can't do that with software. Kaspersky support was useful; even when the information was not accurate, it gave me clues of what to do. So, now it works (I think), and I'm stuck with it for a year, and I have mostly fixed the other software it broke.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard good things about it and now I know why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great additional item to help protect your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product takes caremof spamsetceasy to have installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain. Product did what it was supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, but wish more instructions on how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok need salee person to tell u gaps to use properly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Longer Offered With Computer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, Best Buy has moved away from the Kaspersky software when you purchase a computer and now offer a different program. Personal opinion is that I understand why they moved but the replacement is not that good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to installing anti virus on a mac. I've never had any problems without anti virus but I'm recently hearing people hard drives and operating systems crashing because they are getting viruses. So I believe better safe than sorry and I purchased this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this software for all of my home computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good basic anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was free software with the computer purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install priced fairly well would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a virus since I started using Kaspersky over 2 years ago ! It does not slow my system down that I can tell like Norton did. I highly recommend it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far seems to work well. Have had no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with this program as yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good software. I will recommend to my friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product, but to early to make a final call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of how it runs with windows. When it's opperating windows isn't open and Kaspersky takes over. It still allows you to browse the internet while it's scanning but it would be much nicer and a lot more user friendly if it ran in the background.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Came free with new computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came free with my new Samsung laptop. It is more disruptive (with items popping up frequently) than other software I have use for this purpose, but supposedly that is because it works much better.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    wouldn't load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn't load in my brand new computer so I wasn't sure if it was the product, the computer or the MASSIVE BUGS in windows 8. So, honestly, I don't know how good it is because I took everything back.

    No, I would not recommend this to a friend