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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,257 reviews
  • Rated 3 out of 5 stars

    Not as user friendly as Norton, McAfee, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after seeing the expert reviews that it was the top virus protection. After using it for the last month, I don't see any advantage that it holds over other well known virus protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not My Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this along with a tech support agreement in order for the Geek Squad to work on my computer. Since the computer is still not working, I don't know if this is a good product or not. : (

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Geek Squad as part of repair job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed Geeks to clean up and upgrade operating system after some malware rode in on some web link. This product is supposed to help protect this from recurring .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software seems to do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software seems to do what it's supposed to. It's irritating to get frequent messages asking if we want to upgrade, that we need to pay a fee, etc. That make no sense when I just loaded the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The virus protection seems to be working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had a good experience with my virus protection. It was recommended by an employee over norton and my friend agrees that kapinskys ( sp..???) is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not as diverse as some other programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software came FREE as a part of the Geek Squad sign up for 1 year support. Free is always nice, but overall Kaspersky is not as diverse as the others on the market and not as user friendly overall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very familiar with software to know how one performs better then the rest. Currently we have had no virus. When i do get a virus with this anti-virus software, i will know this product is inferior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my Toshiba Satellite, i have tried several others, some are more user friendly than others. This seems to be a good one, 6 month trial period.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not given a choice about product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never asked if I already had a security product on my computer systems at home that might interfere with this one. When I got home I called the Geek Squad and was told to absolutely not to install this product because it would definitely interfere with what I had already inststalled. So this was a waste of money on Best Buy's part. I would have liked to been given the choice at point of purchase to either receive this or some other item that I could have used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many useful features to help keep a computer safe, but also helps you protect passwords and email addresses. I'm not a tech expert, but it seems to do its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Kaspersky Internet Security to everyone! Great computer protection. I have never had a problem since installing Kaspersky onto my computers.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not as useful as they make it seem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend getting this if you have any Apple products. The best buy employee did tell me it wasn't necessary, but I got it for piece of mind. After installing it on my computer, Safari would completely freeze or stop responding. I couldn't force quit and I had to hold the power button to restart my computer. This happened repeatedly. It also didn't allow me to save bookmarks or cookies. I don't know how it runs on windows, but don't get it on mac.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CD would not load software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried loading this software from the disc Best Buy gave me when I bought my macbook pro, but it wouldn't let me install it that way. Eventually had to load it by downloading from the net which did work, but at least every other day I get the message that the software did not shut down properly. I would not buy it for a mac, never tried it on a pc so I have no opinion about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Norton any day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and quick. Updates are timely and it has caught many things that Norton has missed. I love it and I am installing it on all my computers (5).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easy enough. Seems to work fine. Only issue is that there is no version for one computer at a lower price. With their anti virus you can get a one computer version at the lower price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine once you install it. We had some difficulties installing the product as it gave as trouble with wireless router. In general, it is OK software, although I would not buy it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, really noting special but it's all I could really ask for from antivirus. Out of the way, and doesn't demand too much on my system resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new to product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently installed ,to new to tell. free with my geek squad membership,installed by geek squad after they fixed my broken laptop and my non working desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have the geek Squad download this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have the Geek Squad download this, and I don't think they had an easy time of it either. Took quite a while. But it's in and I'm happy with it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is average and similar to most other products .. Basically it is average ... it does what you would expect ... like ogher products ... mosf that are FREE!

    No, I would not recommend this to a friend