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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,257 reviews
  • Rated 1 out of 5 stars

    Not as per standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought that it is a great product. But there are so many rules and you just can't undo it easily. For example the Internet would not work in public places unless you disable it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The code was only good for one download even though it was sold to me as being good for three computers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with the antivirus Best Buy gives you. its 6 months free and then you have to pay to maintain it. There are better anti-virus packages that are free. Unnecessary bloatware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this product will never purchase again its too complicated no one explained anything about the product and how to use it. not computer smart need a easier program to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    liked what i had on it before much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all pleased with this! i have had more issues with my laptop since i had it installed! not at all a happy customer!!!!! will not install on any of my other computers!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this as part of a package deal. Totally didn't need it. Uninstalled it because after a week or 2 it was popping up renew subscription early promo junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review? I returned the product. My review is too short? You actually want me to write more about your terrible service and inability to get your product to work?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My computer was infected with a fatal virus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kapersky is generally a good program but does not catch everything in its updates. My computer ended up with a fatal virus anyway that destroyed the hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    internet security kespesky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they say it was good for free six month after installing it was for one month it never worked as it as suppose to so did not liked and not good even for free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right in this review says 1 year free and 30 days later after purchase it expired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    seems to protect, just not really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    below average, not easy to understand for inexperienced user, not very self-explanatory, seems to slow machine down, causes unnecessary "empty-file dumps"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    install did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the termination of the software appears when I should have a license for 1 year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer freezes after inserting kapersky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my apple was working fine after inserting the kapersky it started freezing now its completely froozen and have to return to geek squad very dissapointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't much care for this product due to the fact that it did not meet my needs for security and I think that the Norton anti virus is a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Kerpasky and it was the worst, the took over a year to refund my money and ran me through the ringer day after day and no computer protevtion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't need it with my service call.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a lower cost on my service call than being forced to purchase something I did not need as I already had anti-virus software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed with this product. It makes my computer run slower

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pain to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a lot of steps to install this software. It would freeze up the computer when intalling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    internet download of Kaspersky ruined computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one year renewal of Kaspersky was downloaded to my computer from Geeksquad and ruined my computer so that I had to buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Necessary evil.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was constantly updating and interrupting other functions. Might have been ok if the (geek) squad hadn't touched it.

    No, I would not recommend this to a friend