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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 2257 reviews

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  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers value the ease of installation, protection, and overall performance of the product. They appreciate that it is free and reasonably priced. However, some users have experienced compatibility issues, particularly with Microsoft Office 2013, and occasional slowness. Additionally, a few customers have concerns about frequent updates and the one-year subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,257 reviews
  • Rated 1 out of 5 stars

    WASTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not chose to purchase - was "part of" tech support package. Had it in one hour and had 27 viruses. WASTE of my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT COMPATABLE WITH WINDOWS 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER HEARD OF THE PRODUCT BEFORE AND I KNOW WHY NOT A VERY USER FRIENDLY PRODUCT. NOT COMPATABLE WITH WINDOWS 8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of kaspersky. I never needed internet security.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't install it the geek sqad did, And it took

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like it at all.Took two weeks for them to get things done,now it won't let me in to most of my programs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Made my Mac freeze every time I tried to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 hours to install with a tech on the phone And made my computer freeze when waking up every time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lousy virus checker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good program but it slowed the system way down on 2 different systems. had to remove it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product would not complete installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase this or an othe Kaspersky product ever again. BTW - Best buy was no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messed up my computer. And applications. I will never buy this or tell a friend to buy this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Google Chrome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me at Best Buy for security but it's not compatible with Google Chrome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problems from the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with one of the games my son plays on the computer we experienced problem with karpinski

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to contact Geek Squad every 4 days because protection databases were out dated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost any other security software on the market is better than this. Buy Norton.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sucked..removed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasted my money on this..went with the free AVG Anti-Virus and internet security..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slows down computer too much. Norton was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows down computer too much. Norton was better and you stopped carrying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible, changed everything and wouldn't allow anything to work properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard complaints about this product. Spammy not needed for MAC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product...Geek squad replaced it with a different product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not necessary for windows, no better than windows defender.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    needs to run efficiently after installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to run it and get security info effectively.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is not user freindly at all do not like how it is set up

    No, I would not recommend this to a friend