Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.2 out of 5 stars with 9 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

56%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    good product, comparable to most others

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard this product was best in it's class. I am hoping that is true. However, I had some difficulty loading it onto one of my computers and there is no way to contact customer service other than back and forth e-mail correspondence. I was finally able to make it work but I remember... I had Norton and they had an extremely helpful customer service who I was able to talk with and eventually they were able to remotely assist me in loading the product. So... if you are a beginner and require your hand being held through the loading process, this product may not be for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My support has ceased.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed to do it's job as advertised. However this company has received bad reviews internationally because it is a Soviet based product. Therefore I no longer use it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expired message

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original computer included a Kaspersky product. It was due to expire in early October, so I purchased the disc over-the-counter. Now I keep getting "your expired" messages & I don't know how to get rid of them.

    I would recommend this to a friend
  • Pros mentioned:
    Daily scans

    Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for computers number one to me it scans everyday

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 1 out of 5 stars

    2013 didn't work, wouldn't install. Horrible.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use 2013 at all so had to resort back to 2012 and use the new activation code from the 2013 disc. Kaspersky should have worked out the bugs before putting it on the market.

    No, I would not recommend this to a friend
  • Cons mentioned:
    High resource usage, Slow performance

    Rated 1 out of 5 stars

    AVOID this product,dont waste your energy and time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost 1 hour to install and another hour to update latest patch. This brought down 8GB RAM , i5 machine to its knees. Everything is slow. I have uninstalled it after 8 hours. spend your money on Mcafee or Symantec or use freeware Microsoft essentials and K9 Bluecoat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Anti-Virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the other reviewer, this by far has been the best anti-virus software ever. I've been using it for 6mo no issues at all. When I got my computer this came free for 6mo, however, the PC had a 30 day trial with a different company, so I decided to use that first. Well, I wish I hadn't and never will again. I got a virus and no matter what I tried I could not get the virus off my laptop. So, I installed Kaspersky and bam removed no problems, runs in the background, doesn't slow computer down at all. Best ever! Go ahead and check other reviews online, they are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Usability

    Rated 5 out of 5 stars

    eye lyke it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i luv caspersky internet protection itz gr8 4 my computer and i luv it. beatiful stuff

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Avoid this product. I have had nothing but trouble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An earlier version of this product was highly recommended to me by a BestBuy representative. Let's just say that I will never trust one again. Check out the customer complaints online.

    No, I would not recommend this to a friend