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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1688 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers value the Soft Touch Comold Case's excellent protection and attractive design. Many appreciate the case's comfortable fit and good quality, while some find the price point to be a drawback. A few users noted minor concerns about scratch resistance and button accessibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,688 reviews
  • Rated 2 out of 5 stars

    doesn’t completely protects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hard to play with the volume buttons with the case on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this case was so pretty and would be a great fit for my new iPhone! After having the case for one week, the gold on the back started to fall off. It was an expensive case and the quality is cheap! I am very disappointed in this Kate Spade product! Wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This case is a pretty nonfunctional disaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I wanted something more attractive than the usual cases I buy. I found it to be very difficult to operate the buttons on my phone because of the I’ll fit of the case. I went back to my old case and trashed this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke 2 cases in 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my teenage daughter. We love the look of the case, but it does not hold up well. The first case broke after only a month, so I contacted the company and they sent a replacement. Less than 2 months later the 2nd case broke too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my iPhone X and with the first fall, the screen was damaged and needed to be replaced and the phone landed on its back. Wish I kept the packaging so I could return it. Needless to say switching to a more durable brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for my sister and all the crystals on the back started peeling after ONE DAY! Super disappointed and having to return because it wasn’t worth the $60 spent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this product. The glitter is glued to the back cover and started coming off the day after I started using it. I thought it was not worth the price I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased other Kate Spade cases before and this one is terrible. It’s peeling and there is terrible discoloration in less than a month. I now have to purchase another case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This item is cute but the quality isn’t It’s split

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it can’t last a few days apparently because it’s splitting all around the sides for this price it should have a much better quality. I want a complete refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke almost immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case only a couple of weeks. It started separating across the side seams. It was very flimsy. I have the same for the iphone 11 pro plus and it is MUCH sturdier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but it was bent and did not fit snugly around the phone. Upon further inspection, the case had been returned for that reason and put back in the shelf for resale

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chemical burn waiting to happen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all in the summary...but the phone case leaked and burned my skin. Would have been amazing if I were notified these products are faulty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Price Tag

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Kate Spade phone cases in November; one for myself and the other for my sister and they both fell apart before June.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Within a week had scratches.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea where they came from, no keys I purse pocket where I keep my phone. $42.00 for crap! Do not buy this case!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looked terrible after a week

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone case because the glitter looked very nice but it all fell off in a few days. Waste of money. Looked terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Half the gold crystals fell off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 15 year old daughter for Christmas. It 2 weeks, half the gold crystals had wore off. Too bad, cause it was so pretty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess because it has Kate Spade they can way overcharge for a cover that will not protect the phone when its dropped. Way to go

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife appreciated the color pattern but so disappointed that the case didn’t fit due to the camera hole not lining up correctly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clear turns into yellow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s clear for the first month after that it turns yellow and looks ugly after a while

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good but cheap material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super cute but by day 3 the rubber was already rubbing off. Never dropped my phone and it still peaked.

    No, I would not recommend this to a friend