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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the maximum protection, stylish design, and great fit of the Defensive Hardshell Case for Apple® iPhone® 11 Pro Max. Many appreciate its ease of use and lightweight feel, while some find the price to be a bit high and note that it is prone to scratches. The case's beautiful design and color are frequently praised. However, a few customers mentioned concerns about its susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-496 of 496 reviews
  • Rated 3 out of 5 stars

    It’s protective. I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend. She likes it. I get lots of cases from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay.................... ................... ...................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NICE QUALITY CASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Had damage on it already. Does the job though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little simple if you don’t want nothing fancy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stylish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style case. I bit tight when trying to remove.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but very heavy , only good if you looking for a protection rather then a slim case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button is really hard to push. for the price I would expect a better quality product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gems fell out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case did it’s job, but the gems kept falling out. Lost 3 gems and finally returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good only for looks.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good case for phone protection. Looks great but not sturdy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but gems fell off after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for gems yo be falling off only after 2 weeks of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched so bad I threw it away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case was a huge disappointment. There were so many scratches on the case I just tossed it in the trash. I should have known better since the case was sold at a deep discount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap mess made China

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the phone case wound scratch , since it was plastic. He scratched the second day after purchasing it. Will not buy anymore of Kate spade products!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This case is horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case 2 weeks ago and the finish is coming off the back of the case. I am very disappointed in this product especially considering the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scartched

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. I received my case with scratches on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was not sturdy. It’s cute, but I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t like too price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was not good too priced like cheap cover

    No, I would not recommend this to a friend