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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the stylish, protective, and well-made design of the Protective Case for Apple® iPhone® XS Max. Many appreciate its attractive color options and the case's snug fit, as well as its lightweight feel. Positive feedback also highlights the ease of installation. A minor drawback mentioned by some customers is the lack of grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 249 reviews
  • Rated 5 out of 5 stars

    Just beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case..it is shiny shimmery and splendid!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone X’s max cover Kate spade <3..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It looks nice, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted to get this. It does look nice. But I'm not sure how safe it'd be in a drop and after three or four months the gold coating began to wear off. If you're good with that, then go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 2 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a couple weeks ago. The case looks stylish but it’s not durable. Dropped my phone and the top left corner case broke already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong case for my phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this case however it was the wrong case for my new phone. Wanted to exchange but they didn’t have this case to fit my iPhone 11 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 2 out of 5 stars

    Not liked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful cover Not too good quality I only had less than a month and was broken

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool case just doesn’t protect your phone well, took my phone out to clean it and the back was cracked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expensive case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very expensive for the quality, we started seeing color fed and finally broken in few months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful dropping your phone with this case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it falls, it falls hard. Doesn’t have any protection for the front of the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute case but not very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this case. very professional. but it is not the coverage i need with a 3 year old.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Style

    Rated 1 out of 5 stars

    Had to return within 2 weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely design, poor execution. Had to return within 14 days because the bottom corners had already broken off and the vinyl aplique had already lifted and was peeling from both sides. For it to be such an expensive case, very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone but protective screen cracks every time I drop it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case does not protect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this case for her phone and both times she dropped the phone she broke her phone bad enough for repair. She is now in an Otterbox. If you care about protection, this isn’t it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good looks only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very pretty but within the first 3 days the strings started coming out had to return it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the case at all. It’s not going to protect the phone at all...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned immediately poor quality, cheap plastic, did not fit well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a couple of months of use this phone case fell apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was heavy. Started chipping off in the ends and as well as the front. Poor Quality and Design. Had a couple of Katespade cases in the past but this one really sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke Easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very beautiful “Protective“ case. Then it fell though, it wasn’t so protective. If you are wanting a beautiful case only, then this is it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ports are too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a wide gap at ports. It doesn’t protect the holes and switches. I have already purchased next case and it is lying useless

    No, I would not recommend this to a friend