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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the stylish, protective, and well-made design of the Protective Case for Apple® iPhone® XS Max. Many appreciate its attractive color options and the case's snug fit, as well as its lightweight feel. Positive feedback also highlights the ease of installation. A minor drawback mentioned by some customers is the lack of grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 249 reviews
  • Rated 4 out of 5 stars

    Pretty case, painting flakes a bit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really nice, it’s a nice rose gold leather. The edging of the case has a gold painting that flakes, I have had the case for about a week and it’s faking off on the edges, but otherwise very nice case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case; however, when I tried to use it to watch shows on my phone it would slide due to the material of the case. I just wish I would have known this before I purchased this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for a “beginner” gaming pc but after hooking it all up and seeing it’s speed. I got way more value for my money. And she was extremely happy about the whole system.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Looks great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on how much you’re on your phone it can be hard to grip with this case and I don’t think it provides a whole lot of protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as she likes cases that also functions as accessories. She loves it. Once the phone is in it’s a tight fit so be delicate when pulling phone out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kate Spade ! Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was so happy when she had to upgrade her phone that Best Buy had the Kate Spade cover she had on her old phone. I was happy that Best Buy does price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and trendy! Case is very girly and cute! This is my 2nd Kate Spade case (due to getting new phone). Don’t forget the glass screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeanne likes the color.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to shop at Best Buy. The sales personnel are excellent. A wide variety of products causes more money to be spent than planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the case is holding up well, which is my biggest problem with phone cases. The case itself is very subtle and chic and looks great on my space gray iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store only had a limited supply of cases for the x max. I like the color of the Kate spade case plus it matched my phone. It fit perfectly and I love it

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Gear design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case design but case has no grip. Various time my phone has fallen off and cracked the screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Kate spade protector case, so classy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to protect you new iPhone so why not do it in style. I get do may comment about my case and report I got it at Best Buy! Great value!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the plain cases is why I chose those one. It’s a very sturdy case. It does “knock” the coating off if it’s ribbed against something rough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such A Nice Going Out Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the phone and makes the phone look so fancy. I bought it along with the Kate Spade Gold/Black stability ring, and it matched perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited owning a Kate Spade product but this phone case did not live up to its name. It was initially smooth & glossy. After a couple of months use, the lower end seemed rough and sharp. I thought something just got stuck into it. As I looked more closely, the cover was actually chipping off. It was ironic because the case I bought from Marshals was more durable, not to mention-cheaper, a lot cheaper.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Pretty but very pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and fits well but quality of it not so good. Marks easily and peels quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cute Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very stylish and durable case, I love it. I’m very satisfied with this case I haven’t taken it off my phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Kate Spade New York iPhone cover! It’s sturdy and allows the side keys to be accessed easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish case while providing just the protection I need! It’s slim so it’s not bulky when it’s in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cell phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slim and stylish. Though it has little to no screen protection it is not bulky and fits almost anywhere

    I would recommend this to a friend