Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 3.9 out of 5 stars with 621 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers regard the design and fit of the Protective Hardshell Case for iPhone 13/12 Pro Max very favorably, with many positive comments on aesthetics and how well it protects the phone. However, concerns exist regarding the case's durability and quality, with some experiencing issues such as detachment and slipperiness. While the price is considered reasonable by some, others find it disproportionate to the product's longevity. A few users also reported difficulties with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 621 reviews
  • Rated 1 out of 5 stars

    nice case but broke quickly

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week, phone didn’t break so I guess it did it’s job but I don’t think a case usually breaks with the first fall.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend for protection and safety of your phone. My phone fell and the back glass shattered while the case was on. Only buy for appearance (fashion).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    AWFUL QUALITY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this case a 0 star rating I would. I ordered this phone case and after about 3 days the sides started to detach. I called in and they sent me a replacement and after 4 days this one fell apart again. Called Best Buy once again and they refused to send me a different case or refund. Only would send the same case. Clearly based on reviews I am not the only one with this issue and don't understand why this case is still being sold.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhinestone fell out same day. Would have returned it but I was to far away when I saw it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent case but not complete protection.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has decent protection. I would install a separate screen protector for a more complete protection coverage but it works well enough in its own.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Instantly Returned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this case at all. I instantly returned it. The design was cute, but the case was flimsy and slippery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for safety and what I was pleased to have also enjoyed is the attractiveness of it. It has definitely protected my phone in a fashionable way.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Slippery when holding

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Case is very slippery feeling. Bought for my sister. She didn’t like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was damaged after on drop not the best phone case. Scratched easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kate spade 13 pro max case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and sleek low profile case no complaints. My wife has the pro max 13 in gold and it complaints the phone well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! It give the camera a little bit of lift without giving it too much on the case. All the case buttons were easy to push. The case is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Cute But Cheap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute case but already broke after only a few weeks. Super disappointed..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kate Spade Iphone 13 pro max case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sturdy case . It is very stylish and keeps my phone protected. I have dropped it and my phone and case is intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kate Spade New York Protective Hardshell Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Kate Spade New Your protective Hardshell case for my iPhone 13 Pro Max. Looks so Pretty and it does Protect my IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and Functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty case. Also, would compare to others in the higher end protection. Nicely wraps around the front of the glass providing a lip before the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will look different depending on the color palette of your phone since it’s a clear see-through case.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    broken

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful case but broke after a week the side slowly came off and you cannot snap back on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the UAG feels like a better case - buttons are more responsive and upgraded corner protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job as a vanity case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job of a vanity phone case I would not say it’s as good at protecting like the top of the line otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kate spade iPhone 13 pro max cheetah case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves it. Pretty sturdy. Reveals the color of the iPhone behind it. After weeks of use, minimal dust has been found inside case

    I would recommend this to a friend