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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the Protective Hardshell Case for iPhone 13 Pro's quality, protection, design, and fit. Many appreciate its ease of use and the ability to show off their phone's color through the case's transparency. However, some customers find the price to be high and have noted issues with color fading or yellowing over time, and the lack of MagSafe compatibility. The case's value proposition is a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 387 reviews
  • Rated 5 out of 5 stars

    iPhone 13 Kate Spade Bling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves her Kate Spade bling case for her IPhone 13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price on sale about 50% off. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would recommend to a friend. My wife loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but could be more durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very cute case but it broke after a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke already

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a late spade designer case it really is kinda cheap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    yep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty clear case. durable and decent price too. yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such a pretty phone case. I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Katie00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case Sturdy. Looks great on my phone Love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 6 months this case is coming apart in the seams and needs to be replaced. It started out as a small "tear" near the volume controls a couple months in and slowly got worse and worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 1 out of 5 stars

    Case looks good, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves the design of the case, however it has already turned yellow during the short time that she has had this case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 1 out of 5 stars

    Does not last!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this case! Both broke within 2 weeks! The side of the case separates from the back of case. Beautiful case but is defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use, this Kate Spade case has split. What a piece of junk! I wish I put stock in the other negative reviews with the same problem. I was hoping it wouldn't happen to me and I was also swayed by how pretty it is. I submitted a warranty claim to Incipio and have not received a response. It looks like I wasted my money and will have to shell out more money for a new one. This time I will go for durability!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality- fell apart

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cute but after approximately 2 months the case literally started falling apart. I'm not rough on my phone so I was very surprised. Never had this happen before with any of my many phone cases. Even though the case was still practically new, Best Buy refused to allow me to exchange it. I had to go through mailingbit back to the manufacturer, which was a hassle. Last time I buy a phone case from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke on the seam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Kate Spade cases in the past and loved them. But this case broke on the seam. And I case was only removed once.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this expensive case that didn’t last two weeks it fell apart & broke

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cute but not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case is cute however it feels “sticky.” Not my favorite. Also noticing the case is turning yellow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality. Very disappointing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I purchased this case in September 2021. By November 2021 the sides pulled away from the back so I returned / exchanged it for the same case. Now the new case is doing the same thing. I am a very careful and light user so it is definitely not excessive or abusive use causing the problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overpriced! Broke after a few weeks of purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the case but it isn’t very durable or sturdy. It’s all coming apart on the sides.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is cute but not protective at all.. if it was dropped parts of the case would chip off and eventually the siding separated from the back so the case was in two pieces and unusable

    No, I would not recommend this to a friend