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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $44.99

Customer reviews

Rating 4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers have good things to say about the Protective Hardshell Case for iPhone 13 Pro's quality, protection, design, and fit. Many appreciate its ease of use and the ability to show off their phone's color through the case's transparency. However, some customers find the price to be high and have noted issues with color fading or yellowing over time, and the lack of MagSafe compatibility. The case's value proposition is a point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 387 reviews
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is JUNK… DO NOT EVEN waist Your money,fell apart the first day! Unfortunately I live two hours away and couldn’t take it back! I wouldn’t even give it one star if I didn’t have to rate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty but sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case lasted less than 6 months. The sides have completely torn apart from the body of the case and the back of my phone is completely shattered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely garbage. I replaced it twice and both times, the back separated from the sides. Finally returned for a refund because there is an obvious design flaw!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the worst case I’ve purchased. Broken multiple times without dropping. Usually love Kate Spade but this is absolutely trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months in and the case is falling apart. The seam between the side and back is split. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this is my 2nd case of same kind. it breaks.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second case. both case broke on the side. It looks pretty but bad value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPhone 13 Pro case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is broken already. We just exchanged it yesterday

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sides splitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad manufacturing, these come apart at the seams. Best Buy will not refund or exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t protect your phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible do not buy! Phone broke from no protection on the camera lenses

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very bad starting to come apart within weeks of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice & fashionable. But only lasted 4 months & then rubber separated from case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute astetically but non functional buttons are tight and stiff not permitting easy use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kate Spade Phone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a couple months. Bought another one and that one broke too!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD CASE I don’t even have a month with it and it’s already ripped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but not functional. Buttons aren’t working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute case, doesn't last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case, but it fell apart. Love the look of the case, and it even held up pretty well for being clear. I thought the color would be the main issue, but I was wrong. The material is a hard plastic, and the edges separated from the back completely, which made this useless. It did last for a really long time before that happened though, for an iPhone case, as in several months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    KS Never Disappoints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kate Spade cases are my favorite and always super cute

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Classy Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This classy case was available for my new phone at Best Buy in Cupertino, Ca. The direct order was sent to my home in Portland, Oregon, there were no hassels. I appreciated this service, thank you!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Falls apart quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd kate spade phone case and its the only one thats fallen apart in less than a month. The first time, I thought it was just a fluke so I ordered another and the same thing hapenrd. Unsure why this model sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kate Spade Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case the first part of December and the back has fallen off. It is really disappointing because I thought Kate Spade products would be of better quality. When I contacted the company, they said there was nothing they could do since I did not purchase it online through them. As much as I like some of Kate Spade products, I will think twice about buying any further products.

    No, I would not recommend this to a friend