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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 977 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 977 reviews
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Warning: don't buy, inside plastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inside is black plastic! don't buy. not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes well with any Keurig coffee maker and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accessorize!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those long morning commutes this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermal cup; enjoy using it daily for coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for bringing a coffee on the road in the am

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Diaappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute looking Stainless steel cup but was diaappointed. The inside on the cup was plastic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermal Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new thermal mug and am happy I found this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift for my wife she very much...............

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 2 out of 5 stars

    great looking coffee cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the outside but it is plastic on inside \ I thought it would be stainless on inside. It does not keep my coffee hot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mug, it fits under the Keurig perfectly. The outside is made out of good stainless material, however, the inside material of the mug is plastic. Disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    Coffee doesn’t stay hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that my coffee doesn’t stay hot for very long. The cup has a really good grip so easy to carry.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your feedback. We will be sure to pass along your comments to the appropriate team. KeurigCare

  • Rated 3 out of 5 stars

    Fits under coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as I always have to reheat my coffe. This really doesn’t keep it hotter that much longer than my coffee cup. I am disappointed, but will keep it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok. Does not keel coffee/ tea warm for a good amount of time. It is ok for the price. Cheaper cups can do the same

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A decent travel mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a nice size and fit one cup of coffee from my Keurig perfectly, however they do not keep my coffee very warm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice. This cup would be great gift for employees or staff. Nice holiday stuffer; It just don't keep the coffee warm long enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is a great size and light weight. However, it doesn't keep coffee hot for a long time, compared to other cups.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great size, but not for long-term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the size of this cup but if you’re one who slowly sips your coffee it barely keeps it hot for more than 20 minutes or so.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this purchase. As others have said it is plastic inside and not stainless steel and the description of item says 12.5 oz but when you receive it the product says 12oz. Then the usage info inside says fill with 6-10oz of water max. The description is very misleading.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Material

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic made from inside and doesn’t keep coffee warm for longer time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t hold heat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great under the keurig mini but that’s about it. It doesn’t keep the coffee hot for long.

    No, I would not recommend this to a friend