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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 977 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 977 reviews
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Cheap Plastic & poor insulation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the mug is a rubbery plastic. I ordered online, if I saw it in store I would have never bought it. And terrible insulation, coffee gets room temperature within 90 minutes. Buyer beware

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, its getting cold quickly. Its expensive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad can not keep warm or cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was normal cups. Can’t not keep warm and cold at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can give cero starts I will do it. Does not keep anything hot , the only thing that works is that doesn’t spill .But if you are looking to get it to keep things hot don’t bother.look for something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 1 out of 5 stars

    Looks nice but does keep drinks HOT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does not keep hot drinks hot for very long maybe like an hour. I’ve had cheaper mugs that are of better use and keeps drinks hot for hours. It just looks nice. Wish I could return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small cup I wish they made one larger the 12 oz doesn’t hold very much coffee

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly under the keurig but doesn’t maintain warmth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves this cup but the word starting to fade.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Kuerig Cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my cup. It keeps my coffee as warm and fresh as it was just brewed.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review. Enjoy! KeurigCare

  • Rated 3 out of 5 stars

    Keureg thermal cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not up to standards of keureg. Doesn’t hold the drink to warm for 2 hrs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup came to me like it was previously used, whatever liquid you have in it would leak through the bottom of the cup. It has a nice size but not worth having.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect size for coffee makers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it , but I wish it would keep my coffee warmer for longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washed it when i got home, set it to dry and apparently it filled with water somehow in the bottom and left rust all over my counter... have no used it .I should have returned it but i can not find the receipt.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Travel Cup - NOT THERMAL Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro- Nice design, leak proof, one can shake content W/o spilling. Con: Does not maintain content temp more than 30 min. Coffee gets lukewarm in 45 min. I bought two identical cups. They both have similar performance. Suggest try other brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids like very Good for durable for long term check it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Enjoy! KeurigCare

  • Rated 3 out of 5 stars

    Doesn’t Keep your coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed- the mug doesn’t keep the coffee warm.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and feedback. KeurigCare

  • Rated 1 out of 5 stars

    Doesn't keep anything hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about my item and it turned out to be very disappointed. I only used it once because it never kept my tea hot. I made my tea to take to work with me but by the time I got to work my tea was cold.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. One for myself and my mother. I absolutely love it!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Josh, thanks for sharing the love! KeurigCare

  • Rated 3 out of 5 stars

    Ok could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rubber on cup doesn’t stay up. But good for the price

    I would recommend this to a friend
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    does not keep coffee warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a metal cup with a plastic liner. The outer metal shell heats up and radiates the coffee's heat to the outside world. For the money you can find a better vacuum sealed coffee mug that actually keeps the coffee warm.

    No, I would not recommend this to a friend