Customer Ratings & Reviews
- Model:
- 120302
- SKU:
- 5386302
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.
This summary was generated by AI based on customer reviews.
The cup is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cup is ok but does not keep the coffee hot for long.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Using it on daily basis. Liked it
I would recommend this to a friendBrand response from Keurig Care
Posted .Happy Brewing!
On the go coffee mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok cup but you have to keep replacing rubber seal.
No, I would not recommend this to a friend- Pros mentioned:Size
Not For Me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the size of the travel thermal but returned because it started leaking and rust was forming at the bottom.
No, I would not recommend this to a friend Fits the Keurig but poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Thermal cu works great with the machine but do not keep you coffee hot. It is poor quality for the price being charged. If you just want something that says Keurig that would be the only reason to but it.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback.
Don’t waste money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would only give it two stars due to durable size of cup for travel. It really does not keep heat and after week I having it the bottom rubber came off. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
- Pros mentioned:Size
Keurig thermal cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect travel size but, unfortunately it’s not a HOT/COLD holding. Had I known that I would not have ordered it.
No, I would not recommend this to a friend DISAPPOINTED
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom came off the cup while using the cup, used about 10 times
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
- Pros mentioned:Size
Need Better Insulation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.get cold faster about one hour with hot coffee. Have to find another one which lasts longer. It's a good size.
No, I would not recommend this to a friend Travel mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep coffee hot..do not recommend..not even for 20 minutes
No, I would not recommend this to a friendDisappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These mugs are extremely disappointing. I was expecting to keep coffee warm for more than an hour but it doesn't keep it warm or hot at all.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your feedback. We will be sure to pass along your comments to the appropriate team.
Doesnt keep warm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't keep my coffee hot. Works like all the cheap thermals in the market. Keeps my coffee hot for like 30 mins at best.
No, I would not recommend this to a friend- Cons mentioned:Material
Doesn't hold temperature at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cup is plastic inside and does not hold internal temperatures at all.
No, I would not recommend this to a friend It is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cup only looks good. It feels good in your hand, and that's about it. Your coffee gets cold fast, and the bottom it holds water when you wash it.
No, I would not recommend this to a friendMug
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom of this container comes off. I have tried to glue it back but that doesn't work
No, I would not recommend this to a friend- Pros mentioned:Size
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My coffee or tea goes cold in an hour or less. I like it cause it’s small but I need it to keep my beverages hot.
No, I would not recommend this to a friend Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift and the first week it was good I don’t have a dishwasher so we can rule that out I hand wash I poured a cup of Joe and I noticed it was leaking from somewhere on the bottom:( I left it out to dry thinking it might’ve had a little opening on the bottom non skid plug and after 3 days poured a cup only to leak ugh. I returned it to the store and still looking for a decent cup.
I would recommend this to a friendokay i guess
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the snap where you drink from doesn't stay on the glue gives. this happened the first time i used it and every time after
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Poorly bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality.The parts separate. I can't use ot because it the parts separated from the metal,the OUTER part.
No, I would not recommend this to a friendCrappy bottom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few uses the rubber bottom started to come unsealed and washing would cause water to get underneath and rust the screw.
No, I would not recommend this to a friend