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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 977 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 977 reviews
  • Rated 2 out of 5 stars

    Was missing flip for lid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup wasn't to bad but the flap on the lid that you open to drink from was broke off which was crazy.But cup was ok.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We're sorry to learn the flip-top was broken off the lid of your travel mug. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est and we would be happy to assist further with this. KeurigCare

  • Rated 2 out of 5 stars

    Not worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't keep off warm very long. Botton comes off. I would not recommend. It is also not very big.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Thermal enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup disappointed me as it does not keep the coffee very long My at all! I'm constantly adding more hot water to warm it up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    If your using the Keurig machine don’t recommend i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend it at all because if u have your settings at 12 oz there’s barely any room for creamer or milk

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good build quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but after 6 months of use, the bottom came off the mug.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Тепло держит не долго, внутри пластик, я бы не купил второй раз этот товар.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not keep coffee hot.....wouldn’t pay a dime for it....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the price, I have about 8 keurig coffee mugs..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't keep coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I love the size and design, but it does not hold the heat in at all

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Small but good for the car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 12.5 oz but not too bad if you are just using it for a car ride to work.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for your review! KeurigCare

  • Rated 2 out of 5 stars

    Cup hot to touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for small coffee cup to go. The cup gets to hot to handle. Not recommended.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't keep hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not keep my coffee hot for very long nor will it keep cold for very long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice if you like hot beverages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. I thought being a Kuerig brand, it would be a decent travel mug. It does not keep coffee hot for very long. 45 minutes after filling it, the coffee is lukewarm. I dont even use it anymore, waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just looking good ..but it get cold so fast don't keep warm

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep coffee warm for very long. Over priced.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not keep liquid hot for long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot coffee will tuen luke warm in less than 30 min.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest it’s leaking from the bottom. If I leave it after a couple of hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the cup. She uses the cup for everything. Coffee, drinks

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad to hear that! KeurigCare

  • Rated 1 out of 5 stars

    Did not purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this item. I am not sure why I am getting a review request for item I never purchased. What I purchased was a Keurig single cup Keurig machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont think its fair to say its 12 oz

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do 10oz of any beverage and screw the top on it spills out I believe the threading on the lid goes down to far in the cup not for people that like to enjoy more than 8oz at a time

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your feedback. We'll pass this on to the appropriate teams. KeurigCare