Customer Ratings & Reviews
- Model:
- 120302
- SKU:
- 5386302
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.
This summary was generated by AI based on customer reviews.
Poor quality .. plastic material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic cup with steel cover… wont keep your drink hot for even a short time
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience. The Keurig 12.5oz Thermal Cup will keep a beverage hot for about an hour depending on the temperature of the beverage when it was poured. If you need further assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Not even worth it for deal of day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this, isn’t thermally insulated on the inside so it doesn’t keep it warm for long.
No, I would not recommend this to a friendCoffe Cups
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t keep coffee hot, it’s good to have at home but not to take with you.
No, I would not recommend this to a friendLeaks from bottom!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of this cup and both have leaked from the bottom. I did not expect the low quality of this Keurig item. I cannot recommend.
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t keep drink hot, after 15 minutes drink is totally cold
No, I would not recommend this to a friendDon't do it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep coffee warm. I went back to using my old Contigo Byron. Maybe it works in the summer to keep cold drinks cold.
No, I would not recommend this to a friendRusty Cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cup gets rusty would not recommend to buy hard to was as well
No, I would not recommend this to a friendKeurig you should be ashamed of yourself
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't waist your money ... coffee stays hot for as long as a paper cup...the bottom rubber fell off
No, I would not recommend this to a friendDon't waste your money. Does not insulate well.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother with this one. It insulates very poorly and does not keep hot coffee warm for very long.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Misleading information.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is plastic. It does not keep coffee hot. Your better off with a coffee mug.
No, I would not recommend this to a friendDo not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this cup you can feel hot or cold whichever you have in your cup its not that great
No, I would not recommend this to a friendCheap Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keep warm for few hours only , end up wasting time and money
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst travel coffee cups I have ever had.
No, I would not recommend this to a friendKeurig coffee thermo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lettering is coming off and its only been hand washed a few times
No, I would not recommend this to a friendIt cools off liquid instead of keeping hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it will keep coffee/tea hot but it does the opposite.
No, I would not recommend this to a friendNot worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If coffee or liquid is too hot, it will begin to foam out of bottom of cup.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is horrible, it will not hold Hot or Cold, I took it back and got my money
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate the feedback. We'll pass this on.
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s too small doesn’t and keep stuff warm or cool
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Waist money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never hold the cold or hot disappointment............
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Don’t like it The price was great though
No, I would not recommend this to a friend