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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 977 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the 12.5-Oz. Thermal Cup for its excellent temperature retention, convenient size, ease of use, and secure grip. Many appreciate that it is leakproof and compatible with Keurig machines. However, some customers were not happy with the plastic material and the slight difference in the stated capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-977 of 977 reviews
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but gets the job done. Doesn’t keep coffee hot for long

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review. We appreciate the feedback. KeurigCare

  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked after the 3rd use, buy a real vacuum insulated cup for your drink

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't keep the coffee hot at all..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't keep your coffee hot at all ..... don't recommend it

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your feedback. KeurigCare

  • Rated 1 out of 5 stars

    Dosent keep beverage hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend and will not buy any more Keurig products

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our product development teams for review. KeurigCare

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt like the mug at all, my coffee got cold in less than 5 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusted and fell apart after two uses. Totally rubbish.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. KeurigCare

  • Rated 1 out of 5 stars

    Dosent keep beverage hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosent keep beverage hot or cold .. would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Size

    Rated 4 out of 5 stars

    Perfect mug for my K-Mini Plus brewer, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mug to use with my Keurig K-Mini Plus brewer. It is really a great size because it is the upper limit of the brewer (12 oz). And, when the lid is removed, it fits the brewer perfectly (I don't even have to remove the base). I like the look of it, and the styling is really nice - it has a great grip and does not burn fingers. Less spills too. But, I do wish it was better insulated to keep the coffee hot for a bit longer. Coffee stays hot the first 30-45 minutes, but after a couple of hours, it's really cooled. That is the only downside. Other than that I really like it. I thought about returning it, but the positives outweigh this one one negative about wanting it to keep the coffee hot for a longer time (ideally I would like it to stay hot for 3-4 hours so I can take it with me to drink on the go and later).

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for this feedback. We will pass it on to the appropriate teams. KeurigCare

  • Rated 1 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only keeps coffee hot for a short period of time !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't perform as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't keep coffee hot as described and overpriced

    No, I would not recommend this to a friend
  • Cons mentioned:
    Material

    Rated 1 out of 5 stars

    Plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic. I returned it. It did not keep my coffee hot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eric in appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric helped us tonight we bought appliances he was awesome and spent alot of time with us. You all beat everyones prices we saved a bunch. Thankyou

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Excellent coffee cup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee cup that keeps coffee warm for a while and is perfect for 1 cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling and work ……………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mug, small and convenient for hot and cold coffee.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Happy Brewing! KeurigCare

  • Rated 4 out of 5 stars

    Great single serve

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single serve makers. Love it great cup. Not great at keeping warm.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt keep warm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having my K Mug for about a year now and it doesnt stay warm.

    No, I would not recommend this to a friend