Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.7 out of 5 stars with 2982 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,982 reviews
  • Rated 4 out of 5 stars

    great machine for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a serviceable job of making a special coffee drink with minimal effort.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad you're enjoying your K-Cafe Special Edition coffee maker! Thank you for your review and feedback. KeurigCare

  • Rated 5 out of 5 stars

    Great tasting coffee

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, but they said they love it! Being able to make cappuccinos, lattes, etc. And the coffee comes out hot, not warm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Keurig

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Keurig and I love it. Even making a Latte or Cappuccino is like being at the local coffee shop. The foam is just as good as if you had been at the Starbucks. I love it and would buy it again.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so happy to hear you’re enjoying your new K-Cafe! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great Birthday Gift from Husband

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Keurig machine. Heats water fast. It does not have a digital display, clock, timer or auto on features that other machines have... But I don't miss them. Makes great foam - Hot or cold!!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review. We are glad you are enjoying your K-Cafe! KeurigCare

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the first one but we absolutely love this thing. We basically use it for cappuccino only and to make it at home is great. It will use just about any brand. You won't go wrong with this one.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review, Jen. We are happy you are loving your K-Cafe! KeurigCare

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Keurig! I still had my original Keurig from 7 or 8 years ago and upgraded to this model. Very impressed with it as it is quieter and makes a hotter cup of coffee. Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t keep

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our last Keurig we had for almost 10 years gave out we went to Best Buy and picked out this one. We didn’t end up opening the box and returned it since we found we liked Nespresso coffee much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife enjoys making lattes, it was a real winner for her.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for the amazing review! We really appreciate it. KeurigCare

  • Rated 5 out of 5 stars

    Vegan milk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this Krueger....although people complained about it not frothing other types of milk...we beg to differ!!!! Vegan life all our milk ( oat, almond, coconut) foamed up nicely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We average about 8-12 cups of coffee per day and love the machine. Only draw back is a one year warranty. Machine broke literally at week 53 and was not covered for replacement. Would have thought Keurig would have extended customer courtesy to replace this. This is and was not a best buy service issue but Keurig. Still a great machine.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback, John. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the Keurig K-Cafe. It's very simple and also work with milk, almond milk, cashew milk, skim milk, etc. Or you can also make regular coffee, teas, coco, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most amazing coffee without leaving home.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my keurig. I love the large water container, and how quickly it heats up the water. I haven't bought a cup of coffee anywhere since this purchase I would definitely recommend. It's super easy to use!!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback! We're very glad you're enjoying your coffee maker. KeurigCare

  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I bought this for my family and then bought one for a friend! I never really drank coffee much and more so bought it for my husband but now I am probably using this more than him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I decided to go for a ride in my new Honda Accord, I just drove down A1A, and when I realised I was near BB, my nickname, for you. I realised my luck still held by the third cup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift for my wife and she loves it. Makes great lattes.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Jeff, thanks for sharing the love! KeurigCare

  • Rated 4 out of 5 stars

    Positive and Negative

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive stuff: Love the color of the machine and the tank is big.(holds lots of water) Super easy to use. I like that I can make so many different coffees and that it utilizes pods. Negative: Don’t look for a clock or a lighted tank. My other Keurig had it and I didn’t know how much I liked it until now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great while it works.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic and works well. However, I am on my 4th unit in as many weeks. The machine will suddenly stop brewing and will simply power off when asked to brew. Research says its a common issue and I've had it in 4 machines so far. The machine is so good when it works that I'll just keep exchanging it when it breaks until I get a unit that doesn't seem to have this issue.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you! KeurigCare

  • Rated 4 out of 5 stars

    Great Gift

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a good gift for someone. Makes good cofer

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your positive review and feedback! Thanks for brewing the love! KeurigCare

  • Rated 4 out of 5 stars

    Easy to Use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use to switch it up and make lattes either hot cold

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so happy to hear you’re enjoying your new K-Cafe! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Must have machine

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most amazing investment I’ve ever made that’s far the only thing I wish that this product had was the ability to make espresso’s other than that outstanding coffee machine

    I would recommend this to a friend