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Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $169.99

Customer reviews

Rating 4.7 out of 5 stars with 4515 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,515 reviews
  • Rated 3 out of 5 stars

    OK coffee maker but does not have a lot of extra f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but does not have a timer to turn on in the morning so you have to wait for it to heat up prior to using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with coffee grounds in coffee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well except for coffee grounds in coffee upon completion of brewing cycle.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long, had to purchase again because it stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kerig

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my kerig. However, this one was returned as I found cheaper one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues using hot chocolate k cups. Doesn’t always work. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry that you've encountered this issue with some of your K-Cup pods. Please call our Consumer Care team at 866-901-2739 so we can further assist you. KeurigCare

  • Rated 3 out of 5 stars

    Works well for about 2 years

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over time water will start to leak out causing a mess.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad after 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing my old keuring(2.5 years old) with the same model. The old one started clogging often, even with cleaning. So, being spoiled, we bought this one. It has been 42 days, and only with water, it is barely dripping. We went back to best buy, and they could not do anything. I am now going through the repair process with Keurig.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    High Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keurigs are insanely high maintenance! Specific water, cleaning procedures, etc etc

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your feedback. Similar to other household appliances, Keurig coffee makers require basic maintenance in order to keep them clean and functioning properly. For best results, we recommend descaling every 3-6 months using to keep the coffee maker free from scale or lime build up. The water reservoir should be cleaned weekly by wiping it with a damp, soapy, lint-free, non-abrasive cloth and rinsing thoroughly. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one in the past 10 years. Doesn’t last as long as it should for the price.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      If you are have any issues with your brewer, please reach out to our consumer care team at 866-901-2739. We are always here to help. Thank you. KeurigCare

  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average coffee maker for an average home price. Coffee dispenser ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for Christmas. I haven't used it but as far as I know she likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not up to par with the older Keurig it replaced. Brew quantity no consistent.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We're sorry to learn your brewer is not functioning properly and would be more than happy to assist you. At your convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, EST. We look forward to speaking with you! KeurigCare

  • Rated 3 out of 5 stars

    Average item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is too high. Need to reduce the price. K cup also very expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's getting cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I don't mean less expensive. This is our 3rd Keurig and it seems tinny and cheaply made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice coffee pot so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the coffee pot and hope it lasts longer than the last night one

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's college dorm. Hasn't started school year yet.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and feedback. Enjoy! KeurigCare

  • Rated 3 out of 5 stars

    Works OK when working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tubes that bring hot water to the cup constantly needs to be unplugged.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Shawn, thank you for your review and feedback. KeurigCare

  • Rated 3 out of 5 stars

    easy to use, but too light for my tasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it during holidays, it's a good deal, but the drink is too light for my taste

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your feedback, we appreciate you taking the time. KeurigCare

  • Rated 3 out of 5 stars

    The auto shutoff just doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto shut off just does not work. The machine function fine though.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for reviewing your K-Classic coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you! KeurigCare

  • Rated 3 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same product before. This one is a little more cheaper made.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      If you need assistance with your Keurig coffee maker, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare