Customer Ratings & Reviews
- Model:
- 5000204841
- SKU:
- 11965927
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
The problem is not with the product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Keurig is fine and works well. The issue is that there were two items included in this purchase. They were not separate items but were included dependent upon each other. The Keurig was shipped but BestBuy insisted that the other item had to be picked up at the store within a specified time frame which I could not do because of health reasons. This is totally unacceptable.
No, I would not recommend this to a friendDoes not brew the large mug size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had several Keurigs and they have always brewed the 12 ounce mug size- this model does not.
No, I would not recommend this to a friendNot what we expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used it about 8 or 9 times a week and about 5 weeks it stopped working , my wife got very disappointed with it ,
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Will and thank you for your review. We're sorry to hear you're disappointed with your K-Classic coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.
great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price and great buy i recommend and finally my wife can stop nagging about it
I would recommend this to a friendDo not buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I were excited about buying this product and heard good things about it.... But when we used it, it only would fill and brew half of a cup of coffee and just stop working. Then it would just completely shut off. So we returned it and exchanged it for a less expensive one and that one works GREAT!
No, I would not recommend this to a friendNot the kind of item I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product the price and the quality is not what I expected sorry
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Classic coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a Christmas present and January 20th I’m already returning it because it won’t brew
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Never!!!!!!!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never ordered anything an my life and had the place send the product in it's own box. This box also look like it been open and it was in a fight and lost. I am scared to open it and have fear that the keurg was damaged. This is terrible business and I felt like best buy let me down with this shipment.
No, I would not recommend this to a friendDo you like coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta love this thing, fits my life too easy,no disappointment here
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you!
They don't last long but we like them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasts a couple of years but we like them so we just keep buying them
No, I would not recommend this to a frienddefective product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was not opened & used until a week after receiving . did not come with a water filter holder . unable to use water filter from previous Keurig K50 . Product stopped working after a few days . Tried using several different K pods thinking it was the coffee pods . Returned product for FULL REFUND ..
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear you had to return your K-Classic coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months then i had to adjust the hose inside, worked for another 2 months then something else stop working, but water was not coming out. It was making a weird noise, so disposed of it. I bought some filters and the coffee maker did not have the filter holder. So it was bad to start off with.
I would recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you threw away your K-Classic coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Convenient product, but does not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return; won't fill up cup; only 1/4 full even when I select the medium (middle button) mug size
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Hana and thank you for your review and feedback. We’re sorry to hear your brewer is not functioning properly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you!
It's alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature of the water is not the hot!! I WISH YOU COUKD ADJUST THE TEMPERATURE
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no, we're sorry to hear your coffee temp isn't up to par! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, EST and can be reached at 866-901-2739. We look forward to your call
Super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome great coffee three settings easy to understand.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thanks for leaving a review. We are thrilled that you are loving your K-Classic!
ok coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Splashes at the end of the brew and sprays all over.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Okay!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a simple coffee maker nothing special, okay for the money i guess
I would recommend this to a friendThey shortened the power cord on same model!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a model with the same newer model and they had shortened the power cord from what the older version was does not work in the same spot as the old one would not have bought it if they had labeled Now with a shorter power cord that won't reach! LOL
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Danny, thank you for your review and feedback.
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one it kept shutting down during the brew. Took it back bought a second one and it did the same thing and I didn’t make it in the required time to take it back le I’m left with an overpriced coffee maker that doesn’t work.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear, Luke. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend a different unit. The one I bought leaks water. The first time it leaked all the water I thought maybe I didn't have the tank placed correctly, not the case. It simply doesn't seal correctly between the water tank and the coffee maker.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Matt and thank you for your review. We're sorry to hear you're disappointed with your brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.