Customer Ratings & Reviews
- Model:
- 5000204841
- SKU:
- 11965927
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
This gift doesn't work correctly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig was bought as a gift for bosses day which was October 16th. This Keurig doesn't work correctly and now the order status says no longer returnable. I am not happy with Best Buy at all.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Manufacturing Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig Coffee Maker didn't function properly. The water sprayed out in all directions instead of dripping into a cup. This is the third one I purchased. All the others worked as designed to.
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Laura, thank you for your review. Please give Customer Care a call at 866 901-2739. Our team will be more than happy to assist you with this issue.
Not working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears that the pump is not working properly. Water has a problem coming up from the pump. Pours very slowly.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Sharon, thank you for reviewing your K-Classic coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you!
Keurig handled the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker stopped working in less than a month. I called Keurig customer service and they replaced without hesitation. Their handling was first class
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker we received words, but when you pull down on the top to make a cup of coffee, it acts like there is a short in it. We have to put it up and down several times to work.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
We purchased this on 9/2, on 10/23 stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor, stopped working after only 3 months. Can’t return it so buying a new one somewhere else. Why buy here again if it lasted less than 3 months. 9/2 to 10/23. So sad
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 2 weeks, Best Buy wouldn’t take back, and the keurig company wants me to become their repair man
No, I would not recommend this to a friendSlow. takes to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I had receipt. Sloooooooooooooooooooooooooooooooooooow
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
It broke after getting one cup of coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Keurig wasn't working correctly after one cup of coffee so I have to return it to the store for a refund. I did purchase another, and it seems to be working great.
I would recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a cuisinart for 5yrs. It started malfunctioning so I switched to Keurig K50. Slow brewer!!! Can only brew 1 cup then wait about 5 mins before the 2nd cup can be brewed.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustration and apologize for your inconvenience, please call our Customer Service team at 866-901-2739, we will be more than happy to help resolve your issue.
Needs improvement
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced this coffee maker 3 times. Usually worked for 6 weeks. Good thing I bought the extended warranty from Best Buy
No, I would not recommend this to a friendjunk lasted 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 15.00 dollar coffee makers lasted me years first time I splurged I got junk never again
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi and thank you for feedback. We are truly sorry to hear of your experience and would like to make this right. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker it’s not working properly and I need change, for another and I have to pay another warranty, when the coffe maker have 1y warranty. No make sense.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Monica, in this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Coffee drinkers dream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a coffee drinker than this is what you're looking for. I bought this for my wife and she loves it. I'm not a coffee person but she says that her morning routine is better now. Has multiple settings and the flavors are plenty, even hot coco and tea options which I like to use ever so often. Overall not too bulky and it was very well priced.
I would recommend this to a friendDissatisfied with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in Jan and by May stop working. It does not brew completely. I very disappointed and it was a waste of money
No, I would not recommend this to a friendThis keurig has issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig has issues, it’s brand new and collects water in the top and then this fall out onto the counter and all over your cup.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Stopped working 1st week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second K50 I purchased within one month which stopped working. Keurig upgraded me to another model which is now in its 3rd week of operation.
No, I would not recommend this to a friendKeurig
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year never thought I would be needing to buy a new one in less than a year
No, I would not recommend this to a friendBroken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keurig only last me 8 days. Then it quit working. We stick with my Bunn for now
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Steven, that doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Junk!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone through three keurigs in the last six months , they all keep shutting down in the middle of making a cup!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Classic coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.