Customer Ratings & Reviews

Bought unit for daughter at college. We did not have good luck w unit. Problems w only partial cup fills. This was followed w water continuing to run beyond filling the cup. Obviously defective unit. Returned it. Hoping replacement will be better

Works like the rest of them. With our old one we were able to use pods we filled with coffee rather than buying pods. This new one does not seem to make strong coffee when we do it hat way - the old way. Looks like you have to buy the pods??

Last one broke one month after warranty (Geek Squad) expired. This one sometimes doesn't fill all the way using the largest cup setting. If it breaks completely I won't buy another one.

My unit was faulty and shuts down in the middle of brewing. Nothing we tried fixed it so returned it. Maybe just a single bad unit out there but I just got a different model.

this is my 3rd keurig and by far the worst. It is very slow and in order for it to run you have to fill it with more water than either of the other 2 I owned. sometimes you have to close it twice for it to start the coffee making.

We love keurig products. This one is great, but we do wish it had a carrying handle and a stronger brewing option. We thought this one had these features, but I guess we were mistaken. Still awesome!

While Keurig works well when it works, it is frustrating that they seem to have a history of leaking. It costs a lot to have to replace it every two or three years, which what prompted this purchase.

I use this every morning, and enjoy the machine although I did expect better features at this price level. The accuracy of the water amount could also be better.

Didn’t really care for this one. Liked my old model better. Seemed kuerig went cheap. I ended up giving it away to a friend. They seem to be happy.

I bought a replacement for my 2.0 coffee maker. I was disappointed a little. Just not the quality- just cheaper. Had missing holder for water filter. I had to call the company to have it replaced.

Coffee is not strong enough Stopped brewing after 1 year of very limited use. It was used 10 days in Christmas by 10 people. After that used once a month - still failed.

This one gives up problems. There seems to be an issue with the tube where the water leaves the container and into the keurig itself. We finale it and it gets to working again. Then when it occurs again....same process.

This is my 2nd Keurig coffee maker. It appears to me that the quality has gone down and materials used are flimsy. The coffee maker works fine, it just feels like it's cheaply made. I expected more out of Keurig.

Figured I'd jump on the one cup bandwagon and buy this. Mistake. There is nothing environmentally friendly about this and it Eats coffee at a much higher rate than old school coffee makers. I love my coffee but love my wallet too. I bought the reusable screen to avoid all the despicable plastic waste but even if you pack it you can't make a strong cup of joe. Back to old school coffee makers for me.

Had to replace about a 7 year old Keurig. This gets the job done, but it's not as nice, cheaper quality. Takes longer to brew and keeps dripping..... It works but not thrilled.

I thought this would have auto shut off but it does not. I am not a fan of Kcups , wish I would have upgraded and ordered the one with the pot of coffee too.

This is good functional unit. It has the basics. I thought it had the wake up function and more choices on size.

worked perfectly for one year, after that it would only dribble barely 1/4 cup, my fault for not adding the warranty option. :-( So I would recommend just buy the warranty plan

This is my 3rd Keurig in the last 3 years. If this one quits working then I will find another brand. So far this one is working fine. we'll see as it gets closer to the warranty running out.

Was replacing the one I had for 5 years which I loved. This one doesn't work all the time. Once in awhile I only get a small amount of coffee and it sounds strange. Will be returning it