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Customer reviews

Rating 4.7 out of 5 stars with 5904 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the K-Classic K50 Single Serve K-Cup Pod Coffee Maker, particularly its ease of use and the quality of the coffee it produces. Many appreciate its overall performance, speed, and convenient size, with some also noting the attractive color and affordable price. However, a few customers have mentioned concerns about the noise level and missing filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 5,905 reviews
  • Rated 2 out of 5 stars

    Not the kind of item I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with this product the price and the quality is not what I expected sorry

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Classic coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call. KeurigCare

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas present and January 20th I’m already returning it because it won’t brew

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. KeurigCare

  • Rated 1 out of 5 stars

    Never!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never ordered anything an my life and had the place send the product in it's own box. This box also look like it been open and it was in a fight and lost. I am scared to open it and have fear that the keurg was damaged. This is terrible business and I felt like best buy let me down with this shipment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low price equals cheap product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the product seen in most stores. Cheap product. It works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Do you like coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love this thing, fits my life too easy,no disappointment here

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you! KeurigCare

  • Rated 1 out of 5 stars

    Buy keurig but not this particular model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like keurig a lot but I’m very disappointed on this particular model it only lasted about 11 month, we use only bottle water ( because I have soft sulfur water at home ) do regular maintenance and descale, so don’t waste your time on this model spent couple extra bucks and get a different one

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review. We apologize that your K-Classic Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you! KeurigCare

  • Rated 2 out of 5 stars

    They don't last long but we like them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasts a couple of years but we like them so we just keep buying them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not opened & used until a week after receiving . did not come with a water filter holder . unable to use water filter from previous Keurig K50 . Product stopped working after a few days . Tried using several different K pods thinking it was the coffee pods . Returned product for FULL REFUND ..

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are sorry to hear you had to return your K-Classic coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. KeurigCare

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 3 months then i had to adjust the hose inside, worked for another 2 months then something else stop working, but water was not coming out. It was making a weird noise, so disposed of it. I bought some filters and the coffee maker did not have the filter holder. So it was bad to start off with.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you threw away your K-Classic coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. KeurigCare

  • Rated 2 out of 5 stars

    Convenient product, but does not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to return; won't fill up cup; only 1/4 full even when I select the medium (middle button) mug size

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Hana and thank you for your review and feedback. We’re sorry to hear your brewer is not functioning properly and would be more than happy to assist you. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to speaking with you! KeurigCare

  • Rated 2 out of 5 stars

    Not good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to return this product they quit making coffee

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello Doug and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Classic coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Rated 2 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature of the water is not the hot!! I WISH YOU COUKD ADJUST THE TEMPERATURE

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no, we're sorry to hear your coffee temp isn't up to par! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, EST and can be reached at 866-901-2739. We look forward to your call KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome great coffee three settings easy to understand.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for leaving a review. We are thrilled that you are loving your K-Classic! KeurigCare

  • Rated 1 out of 5 stars

    Aweful product I haven’t made a good coffee yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad purchase.. I got a replacement from keurig because the original product keeps turning off no power.. when I receive my new one. I find grounds in my coffee.. it keeps preheating after one cup. After a week of this I can’t use it. Biggest waste of money..

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to speaking with you! KeurigCare

  • Rated 1 out of 5 stars

    NOOOO!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured when buying this model which is the cheapest model it is exactly that,a cheaper model. I use my own coffee grounds and I have not had a decent cup of coffee yet. I will however try to use Kcups and see how that will come out

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out! KeurigCare

  • Rated 2 out of 5 stars

    Okay!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a simple coffee maker nothing special, okay for the money i guess

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splashes at the end of the brew and sprays all over.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 1 out of 5 stars

    They shortened the power cord on same model!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a model with the same newer model and they had shortened the power cord from what the older version was does not work in the same spot as the old one would not have bought it if they had labeled Now with a shorter power cord that won't reach! LOL

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Danny, thank you for your review and feedback. KeurigCare

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one it kept shutting down during the brew. Took it back bought a second one and it did the same thing and I didn’t make it in the required time to take it back le I’m left with an overpriced coffee maker that doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's not what we would hope to hear, Luke. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only makes a half cup (Maybe 4 ounces ) of coffee on the large setting which it should be at least 10 ounces . Can't get through to anyone at bestbuy Would not recommend

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help. KeurigCare