Customer Ratings & Reviews
- Model:
- 5000204128
- |
- SKU:
- 6296683
Customer reviews
Rating 4.7 out of 5 stars with 5904 reviews
(5,904 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the K-Classic K50 Single Serve K-Cup Pod Coffee Maker, particularly its ease of use and the quality of the coffee it produces. Many appreciate its overall performance, speed, and convenient size, with some also noting the attractive color and affordable price. However, a few customers have mentioned concerns about the noise level and missing filter.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has to reheat after each brewing. I've never had a Keurig do that before. Don't pay this much money for this model. Move up to get features. If I didn't get as the deal of the day I would have returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Machine broke after 4 cups of coffee.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the process of returning it. I hope they dont give me a hassle since I already threw away the box thinking I would not have any problems with it. After only 4 cups of coffee it no longer works. Very disappointed!!!!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Classic coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Rated 1 out of 5 stars
Defective coffeemaker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker would not work from the first try. It was broken, due to the k-cup would not penetrate to release the coffee, and therefore, coffee maker was returned for a refund.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Rated 1 out of 5 stars
Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend a different unit. The one I bought leaks water. The first time it leaked all the water I thought maybe I didn't have the tank placed correctly, not the case. It simply doesn't seal correctly between the water tank and the coffee maker.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Matt and thank you for your review. We're sorry to hear you're disappointed with your brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call.
Rated 1 out of 5 stars
Coffee guy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, the quality is bad. This coffee maker is the worst I've had. Kuerig representative's are in the Philippines and don't speak good at all. Complete joke
No, I would not recommend this to a friendRated 1 out of 5 stars
Keurig K50 Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died after 3 weeks of use warms up then push the button for the coffee and turns off push to restart and dies again waste of $110
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We would like to help with that. Could you please call us at 866-901-2739? Our Consumer Care team will be happy to troubleshoot this issue for you.
Rated 1 out of 5 stars
This gift doesn't work correctly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig was bought as a gift for bosses day which was October 16th. This Keurig doesn't work correctly and now the order status says no longer returnable. I am not happy with Best Buy at all.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear about this. Our Customer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Rated 1 out of 5 stars
cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this coffee machine for a few months now and the plastic where the water is in cracked. Now everytime we try to use it the water leaks everywhere
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a product that didn't work. Very disappointed and disgusted. I will not be doing any more ordering from you. I returned to the store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Manufacturing Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig Coffee Maker didn't function properly. The water sprayed out in all directions instead of dripping into a cup. This is the third one I purchased. All the others worked as designed to.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Laura, thank you for your review. Please give Customer Care a call at 866 901-2739. Our team will be more than happy to assist you with this issue.
Rated 1 out of 5 stars
Not working properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears that the pump is not working properly. Water has a problem coming up from the pump. Pours very slowly.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Sharon, thank you for reviewing your K-Classic coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to speaking with you!
Rated 1 out of 5 stars
Keurig handled the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker stopped working in less than a month. I called Keurig customer service and they replaced without hesitation. Their handling was first class
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker we received words, but when you pull down on the top to make a cup of coffee, it acts like there is a short in it. We have to put it up and down several times to work.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Rated 1 out of 5 stars
We purchased this on 9/2, on 10/23 stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor, stopped working after only 3 months. Can’t return it so buying a new one somewhere else. Why buy here again if it lasted less than 3 months. 9/2 to 10/23. So sad
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 2 weeks, Best Buy wouldn’t take back, and the keurig company wants me to become their repair man
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow. takes to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I had receipt. Sloooooooooooooooooooooooooooooooooooow
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Rated 1 out of 5 stars
It broke after getting one cup of coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Keurig wasn't working correctly after one cup of coffee so I have to return it to the store for a refund. I did purchase another, and it seems to be working great.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
I would recommend this to a friendRated 1 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a cuisinart for 5yrs. It started malfunctioning so I switched to Keurig K50. Slow brewer!!! Can only brew 1 cup then wait about 5 mins before the 2nd cup can be brewed.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustration and apologize for your inconvenience, please call our Customer Service team at 866-901-2739, we will be more than happy to help resolve your issue.
Rated 1 out of 5 stars
junk lasted 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 15.00 dollar coffee makers lasted me years first time I splurged I got junk never again
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi and thank you for feedback. We are truly sorry to hear of your experience and would like to make this right. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call!
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker it’s not working properly and I need change, for another and I have to pay another warranty, when the coffe maker have 1y warranty. No make sense.
This review is from Keurig - K- Classic K50 Single Serve K-Cup Pod Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Monica, in this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!






