Customer Ratings & Reviews
- Model:
- 5000204977
- SKU:
- 6355731
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
A great way to start the day.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine looks good, works great, and helps keep me cafinated all day.
I would recommend this to a friend1 year later and still going!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year later and it’s still going strong! Love the stainless finish!
I would recommend this to a friendCoffee pot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product bought it for my wife and she is very happy with it
I would recommend this to a friendNot pleased
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock/timer function will not stay set. Defeats the purpose of brewing coffee for my husband who leaves for work at 4 am. And he’s tech challenged. LOL. Returning the unit and purchasing another brand.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review Karen. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Duo coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Love my coffee
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product and would highly recommend it.
I would recommend this to a friendKeurig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new coffee maker. Not happy with anything else that has happened
I would recommend this to a friendGood coffee pot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee pot/k cup brewer wish there was just a burner option to keep pot warm
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. To turn on the warming plate, press and hold the Carafe button for three seconds. The warming plate will stay on for another two hours. We hope this helps!
Keurig
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband LOVES this coffee maker. Definitely would recommend.
I would recommend this to a friendKeurig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee maker best one. Great that you can make a pot or cup.
I would recommend this to a friendGreat coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research before I purchased it. I’m very happy I went with this one
I would recommend this to a friendBrand response from Keurig Care
Posted .We are happy you did too! Thanks for brewing the love!
Dual coffeemaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son as a Christmas gift. He is very please with it.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what my brother wanted. Great Christmas gift!
I would recommend this to a friendCoffee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic brewer. Single cup is awesome. Easy clean up.
I would recommend this to a friendGreat Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and I was able to put two coffee makers to bed with one
I would recommend this to a friendCoffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my fiancé love it i use k-cups and he uses traditional
I would recommend this to a friendMr Smith
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I love the duel use of this product.
I would recommend this to a friendDead after just 6 months, G.S. Warranty is a Joke.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 5 months and had to return the unit. It stopped working after just 5 months and that was with only using filtered water in the unit for the entirety of ownership. I bought the 2 year Geek Squad warranty to cover it. I was told upon return that if I wanted the replacement unit to have the warranty I had already purchased for a 2 year term that it would need to be repurchased after just 6 months of a supposed 2 year coverage term. So not only was this Kurig KDuo a dud but the warranty is apparently no better. This along with a few other reasons is why I will no longer be shopping at or with Best Buy. Their phone support is almost completely automated and when you do get through after waiting 10 mins or longer expect to be disconnected/hung up on at least once and then starting the waiting/hold process all over again. It would appear that buying in bulk as well as older units has a definite effect on quality of product. This combined with becoming far to political has led me to the decision that my money is better spent elsewhere.
No, I would not recommend this to a friendNot Happy with the Functionality! Ready to Trade
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has an issue with the sensor for water added to a cup immediately after making the first cup. Keurig put this product out to beat others to the market - doing a lousy job of product design which sacrificed customer satisfaction.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Nice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, nice to have 2 options, works well.
I would recommend this to a friendBoth ways work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I could brew a pot of ground coffee or just a cup.
I would recommend this to a friend