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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,899 reviews
  • Rated 4 out of 5 stars

    Both ways work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I could brew a pot of ground coffee or just a cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking coffee maker with all the features I was looking for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee Pot LEAKS - BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee Maker is Great, haven't quite figured out how to make the coffee I like. Improving though. 2. Coffee Pot Leaks, contacted Keurig & never heard back, very disappointed in that. Would be nice if BB would stand behind it then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to our daughter. She just used it for the first time and loves it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking time to share this feedback. We appreciate the love! KeurigCare

  • Rated 5 out of 5 stars

    Great For Single cups or a whole pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making a whole pot which is my hubbys fav or just a single cup my fav.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovett if I want a cup I can have a car if I want a pot I can have a whole pot

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for taking the time to review your K-Duo Plus. We appreciate the feedback! Enjoy! KeurigCare

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best of both worlds. No issues. Fast single serve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility this machine offers. So convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Only draw back is the rear water compartment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy with the Functionality! Ready to Trade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has an issue with the sensor for water added to a cup immediately after making the first cup. Keurig put this product out to beat others to the market - doing a lousy job of product design which sacrificed customer satisfaction.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you. KeurigCare

  • Rated 3 out of 5 stars

    Needs to be improved to keep pot hot longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the coffee tastes great. I wish it would signal when the heating element shuts off, or would allow an override to keep it warm longer.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review. The heating plate for the K-Duo coffee maker remains on 2 hours after you brew the carafe, and can be turned back on by simply pressing and holding the carafe button for 3 seconds. If you have any other questions or would like to provide any additional feedback, please reach out to our Consumer Care at 866-901-2739. KeurigCare

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dual k cup and pot maker, like the strong setting for the k cups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase perfect for just one person or couple people .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father as a birthday gift. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Heating quality good for on the go or just chilling at home on a Saturday

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    making coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that it is not that easy to use I have to push the buttons a few times to make it work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite kuerig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the option of normal kuerig or full pot o coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is awesome, makes coffee great tasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myrtlebeach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great I would like both 12 cup and k pod it was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is the best upgrade for coffee drinkers.

    I would recommend this to a friend