Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,899 reviews
  • Rated 5 out of 5 stars

    Love the option

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that can chose between a pot or a cup. Water storage is all nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaking problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks when pouring it other than that it’s good, but messy when ur pouring it

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's not what we like to hear Krystal. We strongly suggest that you call Consumer Care at 866-901-2739. We're here to help. Thank you! KeurigCare

  • Rated 5 out of 5 stars

    Great Coffee Pot.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Like the flexibility of being able to use both types of coffee.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Coffee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love coffee love this purchase would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great combination coffee pot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but could have a little more decorative look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves space on the counter by combining two different ways to brew coffee

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about this product is amazing and what i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee brewing system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system! I would recommend it to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Keurig.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like the choice I have of 1 cup by itself .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coffee maker, better than my old coffee maker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keurig cannot supply parts

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After around 3 months of use, the carafe simply shattered. Keurig has NONE in stock, which has persisted for over a month. They have no idea when they will have them !!! BAD DESIGN of carafe causes coffee to leak onto counter when pouring. BAD DESIGN of carafe apparently causes them to break quite easily. HORRIBLE Keurig customer service promises customer care will call you back -- but that NEVER happens.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 5 out of 5 stars

    Best keuric

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it❤️❤️Just as ordered-not the cheap ones Walmart has

    I would recommend this to a friend
  • Pros mentioned:
    Single serve

    Rated 1 out of 5 stars

    Keurig-k-duo 12 cup coffee maker

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keurig- k-duo 12 cup coffee maker doesn’t make a full pot. I’ve set it for 12 cups came back a few minutes later and it’s shut off after only making 2cups I’ve descaled it but same results. The single cup works well.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. KeurigCare

  • Rated 5 out of 5 stars

    Great coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never owned a key rig and just love the coffee in the am

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Welcome to the Keurig family. Thanks for brewing the love! KeurigCare

  • Rated 4 out of 5 stars

    suggestion please make a 4 cup as minimum not 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suggestion please make a 4 cup as minimum not 6 , in general it is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the single cup or carafe choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect only thing I’d add is water temp control..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Riddle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it does fine except the water tank isnt large enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keurig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and efficient. You can used kcups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great concept 2 in 1 Coffee Maker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Keurig daily for multiple cups of hot water and coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!!! Love this coffee pot . Well worth the price .

    I would recommend this to a friend