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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2899 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,899 reviews
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it great product easy t o use tastes great!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee pot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had two of these coffee pots and within the first year of owning them they get build up in them and stop working one actually blew up and started smoking but when they stop working alil water will come out then they stop its so frustrating because they are not cheap and i ran the cleaner through the system weekly but it still got the scaly buildup and stopped putting out water

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear that this has been your experience with your Keurig coffee makers. We certainly do not expect this from any of our products. We will be happy to assist you, please call our Consumer Care team at 866-901-2739. We look forward to your call! KeurigCare

  • Rated 3 out of 5 stars

    Add Water problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this coffee pot except sporadically it will say ADD WATER even though the water container is full.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this coffee maker. She likes the k cups

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing! KeurigCare

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Kcup portion of this product never worked. Didn’t notice it until quite some time later and ended up buying a new coffee machine with similar set up by a different brand. Highly disappointing being that this is a Keurig and the amount of money I invested in this.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 5 out of 5 stars

    Good coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it beats making a lot of small cups cheaper on coffee

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for taking the time to review your K-Duo. We appreciate the feedback! Enjoy! KeurigCare

  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works good. Deliver right on time also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, I only wish it had a larger water tank.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for this feedback on the water reservoir. We appreciate it! KeurigCare

  • Rated 3 out of 5 stars

    Coffee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun really clear understanding this coffee machine is probably mediocre at best, it’s annoying that just to brew a K cup I have to push four buttons and there’s no option to direct plum a water supply to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee watered down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is hot but watered down on both the single serve and drip. With the single serve, I even pressed the "strong" button but the coffee was very watered down. I am returning this item and finding a new coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best coffee maker. Always trusted. Love it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Duo! KeurigCare

  • Rated 5 out of 5 stars

    Great upgrade from a single serve maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated to this model and we have been pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to make just one cup when a full pot is not needed

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review with us. We appreciate the feedback. KeurigCare

  • Rated 5 out of 5 stars

    Coffee, yes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great coffee machine, we use it every day!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are so glad to hear that you are enjoying your coffee maker! KeurigCare

  • Rated 5 out of 5 stars

    Like the options of 1 cup or a pot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the the options of one cup verses a pot of coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. The coffee comes out hot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jmr coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to be able to keep the heating element on for another 2 hr period without brewing new pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Brewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds perfect color. Great gift for teenagers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished we would have gotten this a long time ago!!!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product works great love it very much

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare