Customer Ratings & Reviews
- Model:
- 5000204977
- |
- SKU:
- 6355731
Customer reviews
Rating 4.5 out of 5 stars with 2902 reviews
(2,902 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Only lasted a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a year and two months. Just out of warrenty and it’s being thrown in trash because it won’t brew. Do not recommend unless you buy extended warrenty
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent Brewer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds perfect color. Great gift for teenagers
I would recommend this to a friendRated 4 out of 5 stars
Great Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enough said! Works good and isn't very large.....
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We are happy you are loving your K-Duo!
- Pros mentioned:Coffee quality
Rated 1 out of 5 stars
Carafe spills every time.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the start the carafe leaked every time you went to pour a cup. I called Keurig and got a replacement carafe. it does the same exact thing. Also after cleaning with Keurig cleaning solution several times, I cannot get the Descaling light to go off. It makes good coffee, too bad some always ends up on my counter or floor. I have taken to pouring over the sink. Ugh!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Let's get you some help with your K-Duo coffee maker. Please call Customer Care at 866-901-2739 to get started.
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wished we would have gotten this a long time ago!!!
I would recommend this to a friendBrand response from Keurig Care
Posted .We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing!
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product works great love it very much
I would recommend this to a friendBrand response from Keurig Care
Posted .We’re so glad to hear that you’re enjoying your K-Duo! Thank you for taking the time to leave us your review. Happy brewing!
Rated 5 out of 5 stars
A++++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Holds plenty of water. A+++++++++++++
I would recommend this to a friendRated 3 out of 5 stars
Not too happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee doesn’t come out as hot as my other coffee makers. The pot DRIPS everywhere, I actually have to pour my coffee over the sink so I don’t make a mess. Not sure why or how I never had any issues but this pot is terrible.
No, I would not recommend this to a friendRated 3 out of 5 stars
jmr coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to be able to keep the heating element on for another 2 hr period without brewing new pot.
I would recommend this to a friendRated 3 out of 5 stars
Leaking pot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The only bad thing I can say about the carafe when you pour the coffee in a cup make sure you’re over the sink. Pot likes to leak.
I would recommend this to a friendRated 3 out of 5 stars
Nice All In One Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo, Make a whole pot or just a single cup. The only shortcoming I found is the temperature of the pot could be maintained a little warmer and the 2 hour auto shutoff is a pain. Other then that it's OK.
I would recommend this to a friendRated 3 out of 5 stars
None
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this coffee maker. Hard to decide single serve or make a pot. Only complaint is when I pour,from the pot, it seems to spill whether I pour fast or slow.
I would recommend this to a friendRated 3 out of 5 stars
Doesnt brew proper amount of coffee
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.issues with pot side not brewing the proper amount of coffee. It is always short by ALOT. maybe brews 10% of what i ask it to. I believe the pump just doesn't stay active during the entire cycle.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great compact, high quality machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it needs to do in a convenient and easy to ise package. Verygood at bott coffee by tye pot and KCup
I would recommend this to a friend Rated 2 out of 5 stars
High Hopes and Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well. I had high hopes. But the flaws with this machine are glaring. 1. You can not pour a cup carefully enough to keep it from leaking all over you counter. 2. If you do not seat the pot perfectly you will get a coffee flood all over the place. I have had the machine a month and this has happened twice. 3. It doesn’t hold enough water. 4. You can’t get the pot clean without using extreme measures. This is the oddest thing about it. I would not purchase this machine again and regret this purchase.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Steve, thank you for your review and feedback. We're so sorry to hear you've been disappointed with your K-Duo coffee maker. If you try reaching out to our Consumer care team, they will be able to help: 866-901-2739.
Rated 4 out of 5 stars
Nice Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Keurig - K-Duo because it saves me room on my countertop. The only reason for the four star review is because of the issue that has been already noted in other reviews about the coffee pot spilling coffee as you are pouring. My coffee pot was actually fine for several days before this issue started for me and it doesn't happen every time. I will try the fix I have seen posted online and hopefully that will be the end of the issue.
I would recommend this to a friendRated 2 out of 5 stars
NOT WORTH THE COST- NO FILTERS/NO MESH BASKET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going back! First, it does NOT come w/water filter or even the coffee filters/mesh basket. You have to purchase them. Last, and MOST important, the coffee grinds spill over the coffee filter regardless of filter or basket used despite using same amt of coffee I have used in previous coffee makers.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We apologize for your experience and can certainly understand your frustration. We will be happy to assist you with the issue you are experiencing. If you have not yet returned the K-Duo coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Kerrigan K-Duo pot is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it a lot better than the one I had. It is easier to put the coffee in the way they have changed it.
I would recommend this to a friend Rated 5 out of 5 stars
Duo maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good so far. Have been using for about a month now. A little different operation than the "Duo Essential" machine. A three step operation to brew a carafe or pod of coffee, whereas with the other just one step. Makes some noise while brewing, but hardly noticeable. Have not used the timer option yet or the strong brew button. The carafe coffee level will be a little short of whatever cup level you chose. Bought this on the "Deal of the day" offer.
I would recommend this to a friendRated 2 out of 5 stars
None
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this coffeemaker less than a year ago and at first I was very happy with it. But now I'm quite dissatisfied. In that short time, the single cup maker only makes half the amount of number of ounces you select, so you have to run it twice to get a full cup. Then we started using the pot and it's doing the same thing, you select 10 cups and you get half the amount. This replaced 2 separate machines that were old but still working fine. So we removed this one and went back to the 10+ year old $17 Black and Decker that still brews a fine pot of coffee!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.










