Customer Ratings & Reviews
- Model:
- 5000204977
- SKU:
- 6355731
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
Coffee Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but the pods made very weak coffee. I had to return it
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Craig, we appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review.
Great coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Althoigh i wish it came with the filter. I had to buy it separately.
I would recommend this to a friendNew coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good,meets our apporvial .Don't be afraid to grab one.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for the two and half weeks then died. Not pleasant working to get a new one, but finally Keurig supposedly has one on the way. We’re very disappointed as our Hamilton Beach was great.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize your K-Duo coffee maker did not meet your expectations. Thank you for allowing us the opportunity to assist! We'd love to know how your new brewer is doing once you are back to brewing. Please don't hesitate to give us a call at 866-901-2739.
Great Duo Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic coffee maker and love having the Keurig pod option too
I would recommend this to a friendIts good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i will get 25 points for the review which is why i am doing it
I would recommend this to a friendCoffee station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic look. Brews well. No problems. Enjoying the purchase.
I would recommend this to a friendJust OK.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a very convenient and easy coffee maker, the coffee is inconsistent.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Duo? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Poor design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father went to make some coffee one morning about 2-3 months after buying this and he didn't put the coffee pot all the way in place. It seems that pressure built up in it causing something internal to explode rendering this product useless.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we hope to hear Josh. Having a functional K-Duo coffee maker is important and we want to ensure that is what you have. Please give our Consumer Care team a call at 866-901-2739, we are here to help!
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not get really warm. It's hard to get the heated plate to come back on if you are using and need it to stay warm for more than a couple hours. I do NOT recommend.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. To turn on the warming plate, press and hold the Carafe button for three seconds. The warming plate will stay on for another two hours. We value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.!
Worked great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great but I live alone and rarely used the carafe
I would recommend this to a friendA lesson in futility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned two of these! Both had problems with the carafe side. It made K-Cups with no issue. Quite well, in fact. The first unit never made more than 4 cups total and that took 20 frustrating minutes to do it. The second unit made the run through with water full carafe and one actual pot of coffee. Then back to 4 cups. Do Not Buy This!!!
No, I would not recommend this to a friendCoffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Highly recommend Excellent service team
I would recommend this to a friendDon't waste your miney
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this!!! Had this a little over a month and the burner stopped working, pushed button for 12 cups didn't make 12 cups. Supposed to be able to program it to automatically start brewing, that function never worked. Can't turn the burner back on after it shuts off.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. This certainly doesn't sound right. If you still require assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a few bucks more and get the Cuisinart, like i should have done it the first place.
No, I would not recommend this to a friendPackaging Should Be a Given.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item came exposed to all the shipping drops and shoves. The water reserve is cracked at both hinges. Had this been packed inside a box with padding this would not have happened. Needed for an event so I could not return for a new one.
I would recommend this to a friendKeurig dispenser problem - buyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month keurig began dispensing random ounces of coffee despite selected size. Unfortunately this seems to be a common issue. Had to return - buyer beware.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Stan, we understand your frustrations and are sorry to hear you returned your K-Duo coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Great Dual Cup Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well - no issues - warmer is a nice option -
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker makes coffee quick……………………………….
I would recommend this to a friendDefective out of the box!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly right out of the box. K-cup side worked fine but the 12 cup carafe side would not brew anywhere close to the number of cups it was set for. We tried numerous times at different settings without any success. A check of reviews and found that many experienced similar results. This one is going back. No more Keurig for us.
No, I would not recommend this to a friend