Customer Ratings & Reviews
- Model:
- 5000204977
- SKU:
- 6355731
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
Arrived broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken wasn’t shopping issue, could tell been returned before
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Kerucic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its makes coffee but leaks badly. I will return it.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Keith and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Duo coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Did not last broke after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but it took forever to fill a pot. Then broke after 5 months .
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry that your K-Duo coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Damaged Keurig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged. Best Buy was great accepting the return.
No, I would not recommend this to a friendK-Duo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would never get another one ever. Not worth the money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. If you are having an issue with your K-Duo coffee maker, our Customer Care team would love to help. Please give them a call at 866-901-2739.
Coffee
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in June and its already broke just stopped working
No, I would not recommend this to a friendCoffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item at my front door if deliver someone stole my package
I would recommend this to a friendCoffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after a month. Wont ever buy another one.
No, I would not recommend this to a friendKeurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not instructions included And ironed know how to use
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Noris. This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Don't Buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for 6 months and it just quit working!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Package arrived damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to refuse delivery. It arrived anf package was open amd crushed
No, I would not recommend this to a friendAnother let down by Keurig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never been a fan of Keurig but decided to give this a try because it was on sale for a great price and it does the pot and single serve but I should’ve followed my gut. I unpacked and was excited to try but it wouldn’t even turn on. Tried multiple outlets to verify it wasn’t on my end but the unit didn’t work. I didn’t bother getting another one.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that your K-Duo coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
- Pros mentioned:Coffee quality, Size
Happy with my purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only been using my new coffee maker for a couple of weeks but so far I am happy with it. Sale price was a big incentive. It is nice to only have one machine on my counter, even though it is a good size. I mainly use the pods since I live alone; but it is nice to make a pot of perc when a have company. I also bought one for a gift for my grandson's new apartment.
I would recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Best coffee machine ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig has been a game changer for my husband and I! It makes great coffee, easy to use and we love the option to make a whole pot or one cup. Would definitely recommend.
I would recommend this to a friend Bean Thing Machine Awakening Things
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product gets the job D O N E. if you want a dependable coffee maker, the Keurig K-Duo Single Serve K-Cup Single Serve does the job for me. For the price, it would be hard to find a better coffee maker if you're a caffeine-head like me. The process of ordering and picking up this AWAKENING machine at my local BEST BUY was fairly quick and easy. Highly recommended. It's a good starter coffee maker for those interested in the bean thing.
I would recommend this to a friend- Pros mentioned:Coffee quality, Size
Hot hot hot!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I purchased this! The coffee is much hotter than my old coffee maker. It's relatively quick, and was easy to learn the controls, a small footprint on my counter, replaces two other appliances ... But best of all, the coffee comes out hot and it stays hot!
I would recommend this to a friend Coffee pot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaks when you poor your coffee in the cup from day one
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Doris, we're sorry to hear about this. Our Consumer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
- Pros mentioned:Coffee qualityCons mentioned:Water reservoir
Nice coffee maker, poor coffee pot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker is outstanding like all Keurig products. It makes good coffee with either the K pods or using bulk coffee. We found the water reservoir a little difficult to maneuver when the unit is under an above the counter shelf, but using a large measuring cup to fill it makes for an easy fill. The problem with the unit is that the pot itself is very poorly designed in that it is almost impossible to pour a cup without having it spill all over the counter. Keurig should send a properly designed pot to all purchasers who register their unit.
I would recommend this to a friend - Pros mentioned:Ease of use
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and efficient. Makes a good cup whether through the carafe or the single-serve quickly. I like the drain stand for the single-serve is removable. Makes room for tall travel mug. Only wish it had a larger water tank. I'm constantly filling it
I would recommend this to a friend - Pros mentioned:Coffee quality
Good coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the perfect coffee if you follow the direcections.
I would recommend this to a friend