Customer Ratings & Reviews
- Model:
- 5000204977
- SKU:
- 6355731
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the K-Duo 12-Cup Coffee Maker and Single Serve K-Cup Brewer's coffee quality, ease of use, and compact size. Many appreciate the convenience of the single-serve option and the machine's attractive design. While some find the water reservoir smaller than expected and the brewing process somewhat noisy, the positive feedback on brewing quality and ease of use outweighs these concerns. The overall value for the price is also frequently praised.
This summary was generated by AI based on customer reviews.
Great coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well for when I want a lot or not so much like one cup
I would recommend this to a friendMake a cup and a pot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick cup of coffee with pods AND a pot of coffe with one item
I would recommend this to a friendVery good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product to use en the kitchen Is all of you need
I would recommend this to a friendGood machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, only bad thing reservoir is small. Coffee taste is good and keeps brewed content warm for hours
I would recommend this to a friendKcup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this coffee maker. Cleans easily!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Coffee quality
Less and less cups brewed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker started off great. The benefit of having one coffee maker that could make a full pot of coffee and a single serving was great, but that was short-lived. Within about 2 months we started to notice that the cups brewed were less than the number of cups we set to make and it got progressively worse over time. It started with half a cup not brewed and we finally contacted Keurig when we set the coffee pot to make 12 cups and it would only make 9 cups of coffee. We looked online to see if anyone was having the same issue, but no one else seemed to say that they were having a similar issue. We cleaned and maintained the coffee maker properly since we use it a lot. Keurig sent us a warranty replacement about 3 months ago and we are having the same issue again. I will call this one a wash and just go with something else.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Anne, we are sorry to hear about the issues you have faced with your K-Duo Coffee Maker. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Very satisfied with the product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any problems with the product so far and it does what it says
I would recommend this to a friendNew Pour Spout fixed the spill problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 3 star until I got a new pot. The pour spout is now rounded vs. square and now pours without spilling...
I would recommend this to a friendLove my keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my coffee maker. Please get more in to store soon.
I would recommend this to a friendGreat, except it leaks....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the brewer a few weeks. At first it was great, love having the option for a pot ir single cup. The only problem is the carafe leaks. It didn't leak at first but now we have to pour our cups over the sink or coffee gets everywhere.
No, I would not recommend this to a friendIt worked for awhile until it didnt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker is just okay. I had to call keurig for a replacement. The first one had a leak somewhere, the next one kept turning off and the third one just stopped working completely.
No, I would not recommend this to a friendKeurig Duo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Return to store. Had faulty power switch. Did not repurchase due to what I felt was a faulty power switch design.
No, I would not recommend this to a friend- Pros mentioned:Coffee quality
Coffee sprays onto the countertop! Hi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Good coffee although a little watery. BIG problem is that even in a 12 ounce coffee mug the coffee sprays onto my counter top. I know it’s not dirty cause it’s brand new. Any ideas?
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Michael, we would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
OK BUT...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pot dribbles when pouring into cup. My wife still can't figure out how turn on the automatic timer.
No, I would not recommend this to a friendNot recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this coffee maker 1 year ago and was disappointed that it does not have the ability to select "strong" brew. The coffee tasted fine however, I had to use a lot more of it and the pods never brewed the coffee strong enough. This coffee maker died this week which has resulted in me returning to use my Bunn coffeemaker. Boy was that an eye opener! My Bunn brews the coffee perfectly in 2 minutes for a full pot. The tastes is as good or better than the Keurig. The Bunn has been in use for 4 of the last 5 years without a single problem. I do not recommend the K-Duo if you are looking for quality of the coffee brewed as well as longevity of the coffee maker
No, I would not recommend this to a friendTerrible pot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept of this machine. I mostly brew a pot but occasionally just like to have a single serve cup. Nice to have options however it is the source of daily aggravation. The pot is HORRIBLE. It is impossible to pour into a cup without having it drip al over the place. I have tried every angle, holding the lid up, and everything possible and I still get coffee spilling everywhere!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear about this. Our Consumer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
- Cons mentioned:Water reservoir
Good Luck !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received on time !! .. Cleaned as per instructions .. Filled the tank with water .. Time for a cup or two !!! .. NOT !! .. Did NOT work !! .. Display asked for "Add water" .. Would not do anything other than "Add water" .. It was full ........ Called Keurig help dept .. Could not understand the person .. She said someone would call .. Never called .. Sent it back .. Ordered an older version ........ It works !!
No, I would not recommend this to a friend not a good design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am over this coffee pot, loved the idea of having the 2 in 1; but you risk impalement trying to put in a k-cup because the holder won't open wide enough and the most ANNOYING thing is the coffee pot leaks like a sieve when you try to pour a cup. Going back to 2 separate coffee makers.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Debra, we are sorry to hear about the experience you are having with your K-Duo coffee maker. We wouldn't expect these issues from one of our products and we will be happy to look into it further. Please call our Consumer Care team at 866-901-2739 to get started.
- Pros mentioned:Ease of use
Coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Easy to use and very nice to make a pot of coffee or just a cup.
I would recommend this to a friend Short life span
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well but stopped working 28 months after purchase. As per Keurig support regarding the error code it generates, the unit cannot be fixed.
No, I would not recommend this to a friend