Customer Ratings & Reviews

It's great, only bad thing reservoir is small. Coffee taste is good and keeps brewed content warm for hours

This coffee maker started off great. The benefit of having one coffee maker that could make a full pot of coffee and a single serving was great, but that was short-lived. Within about 2 months we started to notice that the cups brewed were less than the number of cups we set to make and it got progressively worse over time. It started with half a cup not brewed and we finally contacted Keurig when we set the coffee pot to make 12 cups and it would only make 9 cups of coffee. We looked online to see if anyone was having the same issue, but no one else seemed to say that they were having a similar issue. We cleaned and maintained the coffee maker properly since we use it a lot. Keurig sent us a warranty replacement about 3 months ago and we are having the same issue again. I will call this one a wash and just go with something else.

Never had any problems with the product so far and it does what it says

I gave it a 3 star until I got a new pot. The pour spout is now rounded vs. square and now pours without spilling...

I love my coffee maker. Please get more in to store soon.

We have had the brewer a few weeks. At first it was great, love having the option for a pot ir single cup. The only problem is the carafe leaks. It didn't leak at first but now we have to pour our cups over the sink or coffee gets everywhere.

Return to store. Had faulty power switch. Did not repurchase due to what I felt was a faulty power switch design.

The coffee maker is just okay. I had to call keurig for a replacement. The first one had a leak somewhere, the next one kept turning off and the third one just stopped working completely.

Pot dribbles when pouring into cup. My wife still can't figure out how turn on the automatic timer.

Easy to use. Good coffee although a little watery. BIG problem is that even in a 12 ounce coffee mug the coffee sprays onto my counter top. I know it’s not dirty cause it’s brand new. Any ideas?

I purchased this coffee maker 1 year ago and was disappointed that it does not have the ability to select "strong" brew. The coffee tasted fine however, I had to use a lot more of it and the pods never brewed the coffee strong enough. This coffee maker died this week which has resulted in me returning to use my Bunn coffeemaker. Boy was that an eye opener! My Bunn brews the coffee perfectly in 2 minutes for a full pot. The tastes is as good or better than the Keurig. The Bunn has been in use for 4 of the last 5 years without a single problem. I do not recommend the K-Duo if you are looking for quality of the coffee brewed as well as longevity of the coffee maker

I love the concept of this machine. I mostly brew a pot but occasionally just like to have a single serve cup. Nice to have options however it is the source of daily aggravation. The pot is HORRIBLE. It is impossible to pour into a cup without having it drip al over the place. I have tried every angle, holding the lid up, and everything possible and I still get coffee spilling everywhere!

Received on time !! .. Cleaned as per instructions .. Filled the tank with water .. Time for a cup or two !!! .. NOT !! .. Did NOT work !! .. Display asked for "Add water" .. Would not do anything other than "Add water" .. It was full ........ Called Keurig help dept .. Could not understand the person .. She said someone would call .. Never called .. Sent it back .. Ordered an older version ........ It works !!

I am over this coffee pot, loved the idea of having the 2 in 1; but you risk impalement trying to put in a k-cup because the holder won't open wide enough and the most ANNOYING thing is the coffee pot leaks like a sieve when you try to pour a cup. Going back to 2 separate coffee makers.

Great coffee maker. Easy to use and very nice to make a pot of coffee or just a cup.

Worked well but stopped working 28 months after purchase. As per Keurig support regarding the error code it generates, the unit cannot be fixed.

Loved this machine and the options it offered. We have had it for about 5 months and now it is showing an issue. When we select 10 or 12 cups, it only brews about half of that. bummer!

Felt that it would fall apart at any moment. The plastic is pretty flimsy. i like how it is a two in one.

Got this in the store... Brought it home and followed the directions step by step to set it up. As soon as I turned it on and set the time and started the cleanse, it ran non-stop through the single cup side of the coffee maker. Flooded the space before I realized what was going on. Online help says to "clean the needles" and to descale, but it was brand new out of the box. Will be returning as soon as possible. There's a chance this had been previously returned and Best Buy put it back out for resale because it was sealed with a non-factory sticker... but since Best Buy allowed me to purchase it (and it wasn't listed as an open box item) I assumed it would work. Very disappointed.

1. Not Hot Enough 2. Carafe Leaks No Matter How You Poor 3. Only Makes 10 Cups Out Of The 12 4. Hot Plate Only Stays On 2 Hrs. 5. Third World Customer Service Is No Help