Customer Ratings & Reviews
- Model:
- 5000378536
- |
- SKU:
- 10104441
Customer reviews
Rating 4.5 out of 5 stars with 322 reviews
(322 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the K-Duo Single Serve & Carafe Coffee Maker, particularly its ease of use and the quality of the coffee it produces. Many appreciate its overall performance and the consistently hot temperature of the coffee. The option to select different brewing sizes is also a valued feature.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker worked great for about 20 cups. The add water light came on, making it impossible to brew coffee. Went through the troubleshooting in the manual with no luck. Called their Tech line and got NO help. Worst Customer Service I’ve experienced in my 50+ years. The “expert” was clearly reading from a script. Kept asking the same things. Never resolved the problem, so I sent an email. They told me to call the Tech line. Now I have a $139 paperweight.
This review is from Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time or money on this. I am on my 3rd machine in less than 6 months. My previous two just stopped working. Yes, the manufacturer will replace them, but I would prefer a refund and spend my money on a more reliable brand that delivers a product what lasts.
This review is from Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced Kate. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.














