Customer Ratings & Reviews
- Model:
- 5000378536
- |
- SKU:
- 6589365
Customer reviews
Rating 4.5 out of 5 stars with 331 reviews
(331 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the K-Duo Single Serve & Carafe Coffee Maker, particularly its ease of use and the quality of the coffee it produces. Many appreciate its overall performance and the consistently hot temperature of the coffee. The option to select different brewing sizes is also a valued feature.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 month. Got a replacement less than a month ago and it stopped working again. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working in less than 90 days of purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sat in a box til my house closed when I opened it the water reservoir was cracked. It useless
No, I would not recommend this to a friendRated 1 out of 5 stars
it got broken really soon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 2 months the carafe coffee maker does not work!
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish it wouldve worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When brewing the coffee it would taste like plastic
No, I would not recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
TASTY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keurig K-Duo coffee maker is the eighth wonder of the world when it comes to an affordable and enjoyable coffee system. It measures ounces accurately on either side and produces a great cup of coffee. I recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Kurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice easy to use only one bad thing didn’t know it didn’t come with a filter
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love it. Easy to use and gives you the option of having just one cup or make 12 cups.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It's fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine cooollllllllllllllllllllllllllllllllllll
I would recommend this to a friend Rated 1 out of 5 stars
Horrible Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker worked great for about 20 cups. The add water light came on, making it impossible to brew coffee. Went through the troubleshooting in the manual with no luck. Called their Tech line and got NO help. Worst Customer Service I’ve experienced in my 50+ years. The “expert” was clearly reading from a script. Kept asking the same things. Never resolved the problem, so I sent an email. They told me to call the Tech line. Now I have a $139 paperweight.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time or money on this. I am on my 3rd machine in less than 6 months. My previous two just stopped working. Yes, the manufacturer will replace them, but I would prefer a refund and spend my money on a more reliable brand that delivers a product what lasts.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced Kate. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.














