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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers have good things to say about the K-Duo Single Serve & Carafe Coffee Maker, particularly its ease of use and the quality of the coffee it produces. Many appreciate its overall performance and the consistently hot temperature of the coffee. The option to select different brewing sizes is also a valued feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 month. Got a replacement less than a month ago and it stopped working again. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely stopped working in less than 90 days of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sat in a box til my house closed when I opened it the water reservoir was cracked. It useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it got broken really soon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than 2 months the carafe coffee maker does not work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish it wouldve worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When brewing the coffee it would taste like plastic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    TASTY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keurig K-Duo coffee maker is the eighth wonder of the world when it comes to an affordable and enjoyable coffee system. It measures ounces accurately on either side and produces a great cup of coffee. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kurig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to use only one bad thing didn’t know it didn’t come with a filter

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and feedback! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keurig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we love it. Easy to use and gives you the option of having just one cup or make 12 cups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine cooollllllllllllllllllllllllllllllllllll

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker worked great for about 20 cups. The add water light came on, making it impossible to brew coffee. Went through the troubleshooting in the manual with no luck. Called their Tech line and got NO help. Worst Customer Service I’ve experienced in my 50+ years. The “expert” was clearly reading from a script. Kept asking the same things. Never resolved the problem, so I sent an email. They told me to call the Tech line. Now I have a $139 paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time or money on this. I am on my 3rd machine in less than 6 months. My previous two just stopped working. Yes, the manufacturer will replace them, but I would prefer a refund and spend my money on a more reliable brand that delivers a product what lasts.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are sorry to hear about the issues you have faced Kate. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help. KeurigCare