Customer Ratings & Reviews

Very good machine overall. I bought this one because it has a single spike for water. This makes using reusable pods easier. Works very well with Beau Capsules.

It is hard to tell from the different functions and types of machines how to rate the best cost / benefit one, but this one was my choice and so far it is up to the challenge.

This replaced an older Keurig model that had stopped working. My wife is the coffee drinker, and she loves this one.

We love our new Kuerig coffee maker. Unfortunately a little pricey but we found that Best Buy had the best price and free shipping. So that sealed the deal

Our faithful Keurig 2.0 up and died so a new one was needed pronto! Best Buy had the lowest price and same-day pick up available, so it was an easy choice! I love the features of the Elite and the larger water capacity...it’s been great so far!

Working good so far. Timer “on” works for me. Wished the cup size showed ounces.

Nice machine with a ton (maybe too many?) features. Sleek design with brushed Slate finish. Easy to set up right out of the box. Only ding I can give it is that its loud during brewing operation relative to the machine it replaced (Cuisinart) and price was not inexpensive even on sale. Overall good machine

Good purchase for the price and I'm definitely enjoying it!!!

I didn't think any machine was going to come close to my Ninja system and the quality of coffee it makes, but I was wrong. This is such an easy machine to operate, and clean, that it is a must have for any Kitchen, apartment, dorm room.

Bought as a wedding gift! They love it! 2 years in and it’s still going strong, the pot and the marriage!

Replaced for old Keurig, a little more complicated to get settings right. Still a good coffee maker & haven't tried ice coffee feature

This coffee pot is absolutely the bomb. Not only can you make coffee and the other things you can also make iced coffee and get hot water. It heats up real quick and delivers coffee at the temperature that you pick in the settings.

Love this paired with biodegradable individual resusable coffee filters Feel much better about minimal impact on the environment with a perfect cup of coffee everytime

We love our Keurig coffeemaker. You can set a timer to come on and other things. This was the cheapest price we found.

Super nice Keurig. Much sleeker looking than previous two. I love that it came with an integrated water filter and I am looking forward to trying out the iced coffee feature.

This is a replacement for my other one that failed to operate due to water contaminates. So far with runs well with distilled water….let’s see how long it operates. A very good machine for home or business use.

Last Keurig purchased lasted about 8 years. Bought another Keurig this time from Best Buy. On line ordering was easy and fast. They sweetened the deal by offering my favorite Dunkin Doughnuts Pods at a discounted price for bundling.

Was excited to buy this beautiful coffee maker in Brushed Copper to match my other copper appliances. Unfortunately from the start, there were issues. Directions left a lot out, though having had Keurigs before, I figured it out. There is an option to set water temperature from 187° up to 192°. As I like hot coffee I chose the 192°. I did the cleaning brew cycle set for 8 ounces, however I noticed there was no steam coming off the water and instead of 8 oz, I only got 6 oz. The water temp was only 154° per 2 thermometers. I repeated the cleaning brew cycle again and the same thing happened. 6 oz and 154°. This morning I tried to brew a cup of regular coffee with a K pod and utilized the 10 oz setting, making sure the temperature was set for 192°. Instead of 10 oz of coffee, I barely got 8 oz, the temperature of my coffee per 2 thermometers registered in at 172°, not even making it up to their lowest temperature setting of 187°. Not only that, the coffee was extremely watered down. I threw out the coffee and attempted a second time, getting much the same results as the first. So basically, I wasted 2 pods of coffee and ended up with a lot of disappointing frustration. I contacted Keurig over the phone, and got a representative I could barely understand. He took my information and told me we could troubleshoot the issues, but that he had to figure out how to do that, and placed me on hold which after 10 minutes, it disconnected me. I contacted Keurig back a second time, and got someone whose accent was so thick that I couldn't understand her, nor could she understand English. She was not sure of some of our English alphabets, how to spell them, or how to pronounce them, and it took almost 5 minutes for her to understand how to spell my name, which is very easy to begin with. She repeated herself numerous times and I finally got so frustrated, I hung up the phone. I called Keurig back a 3rd time, and demanded to speak with a representative in the United States. Once that happened, the call went smoothly. She walked me through the steps of troubleshooting the issues of low water temperature, not filling up to the amount of ounces needed, and weak, watered down coffee. Unfortunately, none of those troubleshooting steps took care of the 3 issues, and so it was deemed by the representative the coffee maker was indeed defective. My options were to start the replacement/return proceedings through Keurig, or to take the coffee maker back to Best Buy telling them it was found to be defective. As I have had numerous different Keurig coffee maker models before, I know all too well that they have issues with proper water temperature and if they have problems in the very beginning, brand new out of the box like this one is, they will continue to get worse. Sadly this coffee maker will be going back to the store and I will never purchase another Keurig again. They just aren't dependable, and it's a gamble as to if it will work well, or for how long. Way too expensive for these consistent issues.

Features are nice but compared to our slim it takes a while to heat up. Also you can't see the water level from the front. Small inconvenience but otherwise so far it works great

I love this Keurig, even though I have to be careful not to drop the water jug part because it is less quality than they use to make them.