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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,191 reviews
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but, I much rather the older one that holds more water but, I do like the strong feature on this one

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review. We appreciate your feedback! KeurigCare

  • Rated 5 out of 5 stars

    Great single serve coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a 10 to 12 cup coffee pot drinker, but after several times dealing with my coffee pot messing up, I decided to try a Keurig, I am very pleased, and am enjoying trying the different k-cups.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Elite! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Very delighted with our purchase of this Keurig...love the extra big water tank and that there are more size options. Love the automatic shut off after two hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. When I called Keurig they told me it was 2 years old and out of warranty. Easy return to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Elite coffee maker, and your experience with Keurig Consumer Care. We will pass your feedback onto the appropriate teams for review. KeurigCare

  • Rated 5 out of 5 stars

    This Keurig is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so High-Tech. It has a digital screen for date and time. Many options for different options, coffee, tea ETC. I would recommend 10/10. Besy Buy also priced matched so we got it for a great deal.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words. We are so happy you are loving your K-Elite. Enjoy! KeurigCare

  • Rated 4 out of 5 stars

    Sleek, modern, and gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest Keurig model provides an upgrade to your kitchen or workspace through its modern and elegant style. Works similar to older models with the addition of a cold brew option. Only minor issue so far is a leakage while the water heats up; this only occurs sometimes and is very minor, lands in the drip tray minimizing messes.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 3 out of 5 stars

    works but leaks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old keurig that had begun to leak when heating up the water. This new one lasted about a month before it started doing the same thing. I have tried to contact Keurig several times with no reply back. Now it is past my return/exchange period. Awesome!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help. KeurigCare

  • Rated 5 out of 5 stars

    Great Upgrade option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had and older Keurig and just wanted to upgrade. Really love the hot water feature and the multiple size mug options. The slate color looks very nice in any kitchen space also.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water temp customization and different cup setting make this great.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Adam, thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite coffee maker. KeurigCare

  • Rated 5 out of 5 stars

    Great new features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features on the Keurig. Had to upgrade an older model and I'm glad I waited for this new one. They went back to the metal handle and added more brewing sizes. Super happy with this model!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're so glad to hear you're enjoying your K-Elite coffee maker! KeurigCare

  • Rated 5 out of 5 stars

    THRILLED!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom (who was honestly reluctant to let go of her firm grip on her coffee pot) and she could not be happier! Between coffee and hot cocoa... there are smiles 24/7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coffee maker and beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more excited about my new keurig single serve coffee maker the color is beautiful matches my decor perfectly. The heat up time is much faster than my other keurig. I’m so happy

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Elite! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Works well. No issues.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for taking the time to review your K-Elite. We appreciate the feedback! Enjoy! KeurigCare

  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water takes a few minutes to get hot other than that it is a decent coffee maker

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review with us. We appreciate the feedback.Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Great product to use at the office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the massive options in the machine. You can do expresso styles or even cold drinks or just hot water.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a single serve of coffee. The strong setting is awesome!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's great to hear Walter. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Love this coffee maker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this coffee maker, we love it because it’s single serve, my husband wakes up earlier than I do and we get a fresh cup each. We got it on sale and don’t regret buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you get this model is a bit pricey. Nothing special. Heats water and makes coffee.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review with us. We appreciate the feedback. KeurigCare

  • Rated 5 out of 5 stars

    Fresh coffee every cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After long contemplation whether to purchase the Keurig would be worth the investment I must say it is very spoiling having a fresh cup everytime and the wide variety of flavor options available is a bonus

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thanks for the kind words. We're glad to hear about how much you are enjoying your coffee maker! KeurigCare

  • Rated 5 out of 5 stars

    Like Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my Elite Coffee Maker, particularly the large water container it has. It heats up and brews quickly. I had read comments that the unit leaks [ I have not encountered that.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That is what we like to hear! Thank you for the love. KeurigCare