Customer Ratings & Reviews

But, my removal of 1 star, and I actually believe I’m being generous here, is for the way Best Buy described and shipped the Keurig Elite. What I purchased was an “Open Box-Excellent”product. I’ve purchased many open box items over many many years, and from many different stores. That being said, until the past few years Best Buy was always the premier seller in this category, without a doubt. I don’t know about you but I always expected an “Open Box-Excellent,” usually a simple customer return in the original box but the box might be damaged, thus the discount. After going back and reviewing the description and doing some research, I realized the error is mine. Times have changed …people throw away the boxes right away then decide they don’t like it and return it for a full refund on Best Buy’s dime. Now I did get a big discount for this and realizing that was my error in assumption is not my complaint with the product or Best Buy for this reason. Although, I do believe customers would be better served if an actual full description of the product they are going to receive is listed online. It may save everyone some headaches in the long run. My problem with Best Buy is the way they packaged my Keurig Elite. They didn’t have the original box and they packed it in a cardboard Keurig box with bubble wrap, which in itself would be absolutely fine, but whomever tested the machine didn’t remove the remaining water that primes the tubing. It actually seemed like there was a lot more water but I really can’t imagine anyone putting an instruction manual in a water tank that still had water inside, can you? The manual was completely wet along with everything else inside the box. It was a complete mess. Once cleaned up it works fine so far…I wish I would’ve thought to take pictures or video but I didn’t grow up taking pictures of everything. It’s not my first thought or even my second. So, again great deal if it continues to work. Employees at Best Buy need some training or something..I don’t know. It wasn’t always like this.

Love this Keurig! So easy to use. It’s pretty fast and works great. It’s really come in handy with this pandemic and kids home all the time, distance learning. We keep the ramen noodle cups on hand and they use the keurig to make them, it’s so much quicker than microwave or boiling water and so easy for them to use on their own.

This product is excellent it makes a great cup of coffee whenever u want and in a minute it’s ready I feel this is awesome for us at evening time when a cup of coffee is needed no need for a whole pot of coffee plus this iced coffee part is my favorites gonna be awsome in summer also we like the espresso overall the machine is well worth the Price

This model is smaller and sleeker than the previous one we had. Takes up less space, heats up quicker, is quieter, and makes each cup faster. Also offers lots of coffee options. It seems to be made of much lighter materials than the previous one, which as long as it lasts it shouldn't be a problem. The K-cup pod compartment seems to be better and more secure. Overall happy with purchase, and operation of this model. Keurig Coffee makers are still expensive. Since, we really like the convenience of brewing one cup at a time, and each person able to have their favorite, we purchase despite the price.

I bought different ones before this is the best one easy to use 5 different sizes even make iced coffee Love it.

Easy to set up and use. I have a new kitchen and wanted new appliances. This looks great on the counter, easy to use, heats up on demand very quickly and then will brew a great cup of coffee. A convenience that makes my busy life easier.

Well I have been using keurig for many years now. This model is probably my least favorite out of the models similar to it. Don’t like the fact that the time display is on the top of the machine because you can’t see it if u are away from the machine. The other thing I don’t like is the cover for the water reservoir has to come totally off if I want to refill the water I liked the last one because it stayed on even if I needed to refill the water. My likes are it’s easy to use and it’s all a quick touch if you want strong coffee or just water in your cup

I am already a Keurig owner. I have purchased several just like purchases a new iPhone. In any event, when I saw this particular item, I was immediately taken aback by the striking color. It immediately drew my attention. I envisioned where it would be placed in my kitchen and knew it would match my copper kitchen sink perfectly. Once I got it home, I was not disappointed. It is an items that simply strikes out in any kitchen. Of course Keurig simply improved the ease in which one can brew a cup of coffee. However, I noticed that Keurig also provided one with various cup sizes which was exactly what I was looking for since I often use larger than normal coffee mugs. It was easy to use and worked seamlessly. Hats off to Keurig; simply another wonderful product!

Really nice and sleek, fits in well with our stainless steel appliances

Replaced 7 year old Keurig that was still working well. The new one has a larger water reservoir is a bonus. Plus additional settings for cup size. Somewhat louder than previous Keurig but not a big problem. Overall excellent performance and still fits in a relatively compact space. Very satisfied.

Really easy to use and quiet. Got a great price on this from Best Buy. I would recommend this one.

I have had many coffee makers over the years, but the Keurig is the best. It’s so simple and convenient to use. The only complaint I ever have is that it should have a connection to a water supply so that you don’t have to keep filling It up all the time. Other than that, this particular Keurig continues to satisfy.

It’s a great Keurig, I read the reviews and I was very on the fence about this, however I’m glad I bought it, it’s not as loud at all, it’s actually really great, comes with a filter. Easy to use.

Needed a new Keurig since old one died. This is the closest they now make to that model. It seems to be made even stronger than the old one in flimsy areas and you can hear that they now have a much better water pump inside which is what died on the old one. Touch screen models have been discontinued because they were overkill and unnecessary. These new models are more simplistic and easy to use. This model has 5 cup size choices and even a dedicated cold brew function.

Excellent!!!!! Thank you. Works wonderfully. The coffee tastes great and the machine is beautiful and works great!!!

It's a nice machine, but some of the programmable features are goofy to configure. I'm in favor of simplicity, and basically I just need this to pop the top of a k-pod and rain some hot water over it until it's done. I hope it lasts as long as my old machine, which was one of those with the obnoxious sensor that would not let you brew any pod without the Keurig-branded ring on the top. That was a drag.

Easy set-up and looks great on counter top. Coffee cones out much warmer and tastier than my previous single serve. Especially like the varied sizes you can choose, and the “stronger” option. Def satisfied with this purchase …

We have owned a Keurig for 13 some odd years and never really thought of upgrading until one unfortunate day where it stopped working and I tried to fix it the best I could, but to no avail. This came up as a deal of the day which was a blessing. I scooped it up right away. I like the digital display that it has. It has a clock for time and the ability to set timers for when it starts and stops brewing. The display is nice and vibrant to see what is going on. I love the ability to do different sizes of cups, have hot water for oatmeal or ramen, and be able to do iced coffee as well. It comes with the water filter which is always appreciated. Overall, it’s still the same size as your normal Keurig machine, but a lot more versatile and comes in a great looking color.

Great Machine! Easy to use and the coffee taste great

Our first Kurig lasted about 14 years. This design is slightly different but still is an excellent product. It’s also much lighted in weight and slimmer. I am pleased!