Customer Ratings & Reviews
- Model:
- 5000197492
- SKU:
- 11960819
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Best coffee maker ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded our coffee maker to this one and it was the best choice we made it’s fast and convenient and it looks good in the kitchen
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for taking the time to review your K-Elite coffee maker. We appreciate the feedback! Enjoy!
Take it out of the box and rinse then ready to go.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to read instructions and ready to use out of the box.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for sharing your review with us. We appreciate the feedback.
Like the slimmer size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy making both regular and ice coffee, also like the different size cups
I would recommend this to a friendBetter than my old Keurig. Old model lasted for 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this model than my previous keurig. It has more function.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback. Enjoy!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't make a consistent volume of coffee. Stopped working way too soon and has already been replaced.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We’re sorry for the persistent issues you've experienced and understand how frustrating multiple replacements can be. We stand behind our products and would appreciate the opportunity to assist further. Please contact our Customer Care team at 866-901-2739, we’re here to help find a solution. Thank you for reaching back out!
Good for light use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good one of you use coffee once in a while.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good use for the family, just moved to a new place.
I would recommend this to a friendBrand response from Keurig Care
Posted .We're delighted to hear that you are all enjoying your K-Elite. Thank you for having us a part of your family. Happy brewing!
Great coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting if you don’t own one, having it setup is cool
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Richie, thank you so much for your review. We are glad you are enjoying your K-Elite coffee maker.
Good coffee maker. It should last longer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee maker. The reason I am giving it 3 stars is that it is replacing one that quit working after 3 years. Maybe $50 / year for a coffee maker is all I should expect.
No, I would not recommend this to a frienddescaling was a turn off.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a few weeks of use, we went back to the old coffee maker. had to descale it after two weeks. then it was never the same again. after only another few use, it is saying it needs to be descaled again.
No, I would not recommend this to a friendplastic water tank scratches upon cleaning
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.scale builds up in the clean water reservoir over time [ even after changing the water weekly], then when you go to clean it with a cloth or soft sponge the clear plastic scratches and looks old and dull upon first cleaning for the rest of the machines life. this only gets worse after each cleaning. if not cleaned it gets white and then moldy over time. this new machine also leaks clean water when turned on periodically. I had an original brewer which did not have these issues and was much cheaper before.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Kind of weird tasting coffee after a bit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee taste weird after a bit but I use it for Tea now and it’s a good for that
No, I would not recommend this to a friendBest Buy…. Disappointing exchange policy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Kuerig, purchased from BestBuy, stopped working on day 21. This was a replacement unit for a Kuerig that I used for 5 years. My issue is not with Keurig but rather Best Buy. Most stores offer 30 day exchange while Best Buy only allows 14 days.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review Clint. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Keurig is junk these days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Keurig that I've bought in less than a year that has just stopped performing as it should. This model shuts off after adding a K-cup, selecting a size. I open the area where the pod goes and water just goes everywhere after it's shut off. IT doesn't seem to be fully piercing the k-cups. Wouldn't recommend.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Keurig Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great coffee maker Keeps the coffee hot as it is brewing. Makes a variety of sizes
I would recommend this to a friendBrand response from Keurig Care
Posted .We just love hearing that you're enjoying your K-Elite coffee maker! Thank you for taking the time to leave us your review.
Best Ice Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ths makes ice coffee easy and also regular coffee. Easy to just get hot water from.
I would recommend this to a friendBrand response from Keurig Care
Posted .We are so glad to hear that you are enjoying your coffee maker!
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing with this machine that The water is luke warm so your coffe gets cold fast , I wish it was at least medium hot that’s the only con on this so don’t think it really worth it . Hello
No, I would not recommend this to a friendNoisy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my previous model with this one. It is noiser then my previous one. It is also harder to see the water level in the reservoir.
I would recommend this to a friendOk I guess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the water tank is smaller than my old maker. I get grounds in my cup each time I use it.
I would recommend this to a friendDisappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2yrs it stopped working..... I wasn't expecting that!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!