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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,191 reviews
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job, the only complaint is it is louder then my last Keurig.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saving money never tasted so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got this to try to save money because we buy coffee every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. The kcup holder would constantly snap out and had trouble closing after putting a coffee pod made for Keurig.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker Hector. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 3 out of 5 stars

    Keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not opened the box yet...moving to new home. Did not rate more than 3 stars due to the fact that it was not packaged well. Did not protect it by placing it in another box for support and the box was beat up and has holes in it. Hopefully once unboxed it will not be damaged and will be working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older machine that my daughter is taking to college. Only problem - machine is very loud!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter enjoys her new machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not drink coffee but my daughter really likes the ice coffee button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto shut off saves energy. Many options for sizes.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for sharing your review with us. We appreciate the feedback. KeurigCare

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 30 days! Do not waste your money on this Keurig! Will not stay on. Go to push the power button on and it turns right back off. $160 coffee pot dead in one single month!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review Gregory. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the K-Elite coffee maker. We would love to find a resolution that suits your needs. Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call. KeurigCare

  • Rated 4 out of 5 stars

    Great coffee maker...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as caimed...nice to look at...I bought it for RV camper and am very pleased...

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad you're enjoying your K-Elite! Thank you for your review and feedback. KeurigCare

  • Rated 1 out of 5 stars

    Doesn’t last for more than a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t last for more than one year, and ironically that’s exactly how long the manufacturer’s warranty’s period is for.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help! KeurigCare

  • Rated 4 out of 5 stars

    Ice coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son. He loves ice coffee and I’m sure he will enjoy this

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking time to share this feedback. We appreciate the love! KeurigCare

  • Rated 4 out of 5 stars

    Cool design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an upgrade from the last machine I owned which wasn't as cool as this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it made frappe. Would rather have that instead of hot coffee any day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kericellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded for one of the first models. Alot more features than the original. Works great

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your K-Elite coffee maker and for your feedback. Happy Brewing! KeurigCare

  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Occasional issue with water leakage during heating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good machine. It heats up fast. It does what I bought it to do.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're glad you're enjoying your coffee maker! Thank you for your review and feedback. KeurigCare

  • Rated 4 out of 5 stars

    Don’t like the top of the fill tank. Old one was n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the top of the fill tank. Old one was nIce because the lid was hinged

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate the feedback. We'll pass this on. KeurigCare

  • Rated 2 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s leave coffee grins in coffee even after we clean out

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 4 out of 5 stars

    Copper love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a Christmas present to will update after but love so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for under a year before having to replace. Water pump went out and didnt work anymore.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review John. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739. KeurigCare