Customer Ratings & Reviews
- Model:
- 5000197492
- SKU:
- 6203569
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
Color wrong description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because color was gold not copper. It looked nice other then color is not correct. Need to change color name to gold.
I would recommend this to a friendNew coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Keurig coffee maker is not as good as my old one of eight years very slow and the program not as good kind of disappointed
No, I would not recommend this to a friendBasic coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old version was much better. Cheaper frame not as solid as previous model. Leaks water when you use the adapter for your own coffee, instead of pods.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.
Too long of a wait
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, but after you make a cup of coffee or tea you have to wait at least five minutes to make another. Not very happy.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your feedback! The K-Elite Coffee Maker is factory set to automatically turn off 2 hours after the last brew. However, you can program it to shut off in 15 minute increments. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Just died!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this less than a year and it just died this morning! No happy at all! I’ll be going back to Best Buy with this as soon as they open!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that you have experienced problems with your K-Elite. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has an awful dripping problem long after the coffee is done brewing. I returned it.
No, I would not recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just dont like certain features and found diffrent brand
I would recommend this to a friend- Pros mentioned:Coffee quality, DesignCons mentioned:Water reservoir
Beautiful but downgraded model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my old Kerig 2.0. First the positives: it looks sleek & modern, slightly smaller footprint & the brushed silver looks exactly like stainless steel! It heats the water faster, you can adjust water temp. & coffee tastes great! The negatives: the lid for the water reservoir isn’t hinged so it doesn’t flip up you must remove completely each time you add water (so annoying), it’s a bit louder, buttons instead of LCD screen(why?) harder to clean and the buttons always crack over time. Also, though the reservoir is large it requires you to add more water even when it’s almost half full unlike my older model. I love the look of this model & the fact that you can adjust the temperature but everything else feels like a downgrade from the previous model. Please bring back the hinged reservoir lid!!!!
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Geneva, thank you for your detailed review. We will be passing your comments along to our engineering and quality teams for review. It is feedback such as this that helps us improve our products for consumers such as yourself! If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not work - used one time very disappointed
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Coffee taste like burnt water. I returned it
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Duke. We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739.
Not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 3 months and it stopped working. It will act like it's brewing but nothing comes out. Super glad I got insurance since this costs way too much for it to break after 3 months.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for reviewing your K-Elite coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't deliver a good quality coffee taste. Takes up alot space.
No, I would not recommend this to a friendKeurig - K-Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good single cup coffeemaker, iced brew feature is a plus.
I would recommend this to a friendIt’s just ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive for a Keurig that doesn’t really do anything different or better than the cheapest model.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I JUST bought a new one and it does not work. Now I have to go back and return.
I would recommend this to a friendWould never recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs very slow, has to “warm up”. And to be a new machine it’s very loud.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Keurig K Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. But the lid needs to be re-opened and closed for it to recognize the situation.
I would recommend this to a friendCheaply made, overpriced, makes horrible coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used an older model keurig machine for years that worked fine. It was built well, and made coffee that tasted fine. I have recently tried and returned both this model (k-elite) and the k-compact. Both are cheaply made, and cannot brew a coffee that doesn't taste awful. I tried 6-8 different types of k-cups from 6 different brands in both machines - the same k-cups that consistently tasted fine in the older model. The new models seem to burn the coffees, and add an awful taste that is not present in the older model I have used. It is not due to old or otherwise bad coffee (even though k-cups are sub-par overpriced garbage coffee to begin with), but due to bad machines. Based on these experiences, I'd assume all new model keurig machines are even more of a ripoff than the old ones. These things are made for morons who don't actually like coffee but drink their brown burnt water to keep up their appearance in the office. 0/10
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Coffee splashes everywhere when dripping into cup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, but as it's dripping, it's splashing everywhere, too.
I would recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended as it is too expensive compared to other options
No, I would not recommend this to a friend