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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,191 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keurig coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coffee maker, works very well. Fills easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Keurig machine it’s easy to use and easy to clean instant coffee in seconds

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your kind words. We are so happy you are loving your K-Elite coffee maker. Enjoy! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Coffee ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I would recommend this to everybody I know.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your K-Elite and for your kind words. Happy Brewing! KeurigCare

  • Rated 5 out of 5 stars

    Can't Beat Keurig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally wild over Keurig coffee makers--this is my third one! I particularly like this one because of the beautiful copper color and the fact that it holds more water. Since there are four people in our house using the Keurig, it get a LOT of use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for a year four months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a different model after less than a year use, again a year and half later I need to replace this one, even with taking great care with this one , only using filtered water , cleaning it out every week. Not sure if I want to buy an other Keurig.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are sorry to hear about the issues you have faced Martin. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help. KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    K-Coffee Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far only used it a few times. Hope to use it more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    n!@g@r@NY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Keurig and got a refund because i couldn't get it to heat water over 180 degrees even when set at 192 degrees. The one I have has the same problem. Iwas hoping the new one would get to 185 degrees or more. Nope

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. The internal temperature of the water in your brewer should be 192° F. However, once your coffee, tea or hot cocoa is brewed, the dispensed temperature can vary greatly. In-cup temperature depends on the cup temperature and material. When brewing into an insulated container, such as a foam or paper cup, 180-185°F in-cup temperature is typically attained. In addition, dispensing into a cold ceramic mug will cool the coffee significantly. If you are having issues with your brewer, definitely contact our Customer Service for help: 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Broke in just over ONE WEEK!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item, and it arrived on March 21. Today is March 29 and I had to return it as something was wrong with the pump. Poor quality control from Keurig. I purchased the Geek Squad replacement warranty and had to get a refund as Best Buy WOULD NOT honor the price I paid on a different color ($60 more) as the brushed gold is now unavailable. I used to work for Best Buy and the USED TO honor price changes within 30 days of purchase. Now I know TWO places I will NEVER shop at again...

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 5 out of 5 stars

    Super sleek design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this more than I thought. Would definitely love some more colors, otherwise this is super great.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Stephan, thank you for your great review and feedback. Happy brewing! KeurigCare

  • Rated 5 out of 5 stars

    Loves the color copper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She wanted a new one ,other one quit (2yr) old this one works good ,big water tank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kuerigcoffeemaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got my order in one day. That was truly amazing! Better than Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. I like it. I can have a great cup of coffee very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keurig K-Elite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Everyone loves it. Very versatile. Looks great too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great when it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my second unit and about to return this one too. The unit is great when it works properly. The first unit one day started pouring out water when it turned on. Bad thing was I had it set to auto turn on before I woke up. So the whole tank emptied all over Returned the first one and now about 4 months later the second one did the same thing today. Thankfully I don’t use auto start after the first incident. I unplugged it and replugged it back in and now it’s working again. But this one is going back too. Going back to the cheaper model I had before for years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LCD issues on the pot not remedied by Keurig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a different model Keurig several years ago expecting it to last as long as a traditional coffee pot. Unfortunately, even though it did cost alot more, it proved to be undurable. My LCD screen gave trouble starting after about 1 year of ownership and eventually stopped working. I contacted customer support several times and the most customer support would help is 50% off another Keurig. I believe the LCD screen failure on my Keuring is a known design flaw due to moisture intrusion due to the screens positing directly over an area that releases steam during brewing. The issue can easily be found with an internet search including a youtube video of someone fixing it themselves (on a 100$ + coffepot???). I won't be giving Keurig any more of my $ and I would not recommend them. The product is too expensive for the company to not stand behind their products 100%.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good but not the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little cheaply made for the price but does the job. Make sure you check the device thoroughly after buying.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. KeurigCare

  • Rated 2 out of 5 stars

    Keurig coffee machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned coffee was not hot enough for me

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker William. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 2 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray for your cup does not hold. We had to tape it on.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Esther, we value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. KeurigCare

  • Rated 1 out of 5 stars

    Bad news

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible unit went thru 5 different ones and finally got one to work by using natural spring water bought at store. Worked for a few months and now it has stopped working completely. Nice features when it works, but for me a real headache. Purchase at your own risk.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you. KeurigCare

  • Rated 2 out of 5 stars

    Disbelief

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual Pod holder Broke one week after I purchased it

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That's not what we would hope to hear. Our Consumer Care team will be happy to help you with this. Please get in touch with them at 866-901-2739. KeurigCare