Customer Ratings & Reviews
- Model:
- 5000197490
- SKU:
- 6203568
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
Great Keurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well made and worth the money for the price. Large reservoir.
I would recommend this to a friendBrand response from Keurig Care
Posted .We’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for taking the time to leave your review. Happy brewing!
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. Cold brew is a excellent feature.
I would recommend this to a friendLove my Keurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker but needed descaling to soon! Ugh!
I would recommend this to a friendNew Keurig not as good as old Models
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Keurig died and we replaced it with this model. The old model was 10 years old and weighed about 20 pounds. This model is totally plastic and is so light that when you open the handle to put the k-cups in the whole machine moves.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to make coffee from pods. Programing on/off times confusing. Water tank too small with uneven top. Front is lower than the back, easy to over-fill. Not worth retail price
No, I would not recommend this to a friendBad bad bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucked Coffee wasn’t hot cnatise the strong and hot coffee setting at same time. The universal re usable cup didn’t work in it
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in 6 months. Product failed. Do not buy. Do not buy.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to learn that your K-Elite coffee maker is not functioning correctly Felicia. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up having to return (and get a different model because it would be two weeks to get this one) because it stopped working after a week. Would go to brew and it would only brew a few dribbles.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you returned your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Don’t
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought March 2023, stop working on October 2023. Wasted of money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that your K-Elite coffee maker is not functioning properly. In this case, we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Worked for about 3 weeks, then stopped working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a few weeks, then started having a lot of problems. Grounds in cup, not enough pumping power to fill cup, makes a mess. I do not recommend this unit.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. The behavior that you’ve described in your review is certainly not typical of the K-Elite coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. We look forward to your call.
Cheap Pot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced coffeemaker and I wanted to return but they claim it's not returnable. I only had it for less than a month. Will not recommend Best Buy to anyone.
No, I would not recommend this to a friendWorst buy ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it worst buy in my life. Tastes horrible and just unhappy
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We value your time and would like to look into the concerns with your K-Elite coffee maker further Brandy. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Non-Elite Keurig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker lasted only 5 months with regular use, cleaning, and filtered water. Very disappointed.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud machine. Coffee was not strong even when using strong button. Took too long to brew
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Pretty Much the Same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for the advertised "Cold Brew" feature- but it's actually not cold brew at all and instead the same as the last version of machines... just a way to sell to those of us who love iced coffee.
No, I would not recommend this to a friendI hated the kuerig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keurig was the worse. The coffee was warm at best and it lasted maybe a year!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience Eddie. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Dangerous. Won't last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for exactly one year and now it leaks water out of the bottom. Luckily no one got electrocuted. In the trash it goes.
No, I would not recommend this to a friendK Elite no so elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed, takes over a minute to heat and brew coffee, plus when the large cup pressed, doesn't seem to be over 12oz of coffee.
No, I would not recommend this to a friendBrewing coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit too much work unless you use a k cup. The coffe brewed from grinds doesn’t brew nicely & leaves a horrible black stain in your cup.
No, I would not recommend this to a friendK elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was significantly more expensive that my previous similar unit. Its also noisier than the previous unit.
I would recommend this to a friend