Customer Ratings & Reviews
- Model:
- 5000197490
- SKU:
- 6203568
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the K-Elite Single Serve K-Cup Pod Coffee Maker for its high-quality coffee, ease of use, and stylish design. Many appreciate its quiet operation and compact size, finding it convenient and attractive. A few users mentioned that the water reservoir could be improved in terms of size and ease of access. Overall, the positive feedback on coffee quality and ease of use outweighs the minor concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
Had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up having to return (and get a different model because it would be two weeks to get this one) because it stopped working after a week. Would go to brew and it would only brew a few dribbles.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you returned your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Don’t
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought March 2023, stop working on October 2023. Wasted of money.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that your K-Elite coffee maker is not functioning properly. In this case, we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Worst buy ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it worst buy in my life. Tastes horrible and just unhappy
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We value your time and would like to look into the concerns with your K-Elite coffee maker further Brandy. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Cheap Pot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced coffeemaker and I wanted to return but they claim it's not returnable. I only had it for less than a month. Will not recommend Best Buy to anyone.
No, I would not recommend this to a friendNon-Elite Keurig
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker lasted only 5 months with regular use, cleaning, and filtered water. Very disappointed.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Worked for about 3 weeks, then stopped working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for a few weeks, then started having a lot of problems. Grounds in cup, not enough pumping power to fill cup, makes a mess. I do not recommend this unit.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. The behavior that you’ve described in your review is certainly not typical of the K-Elite coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you. We look forward to your call.
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud machine. Coffee was not strong even when using strong button. Took too long to brew
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We value your time and would like to look into the concerns with your K-Elite coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
I hated the kuerig
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keurig was the worse. The coffee was warm at best and it lasted maybe a year!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience Eddie. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Pretty Much the Same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited for the advertised "Cold Brew" feature- but it's actually not cold brew at all and instead the same as the last version of machines... just a way to sell to those of us who love iced coffee.
No, I would not recommend this to a friendDangerous. Won't last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for exactly one year and now it leaks water out of the bottom. Luckily no one got electrocuted. In the trash it goes.
No, I would not recommend this to a friendK Elite no so elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed, takes over a minute to heat and brew coffee, plus when the large cup pressed, doesn't seem to be over 12oz of coffee.
No, I would not recommend this to a friendBrewing coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit too much work unless you use a k cup. The coffe brewed from grinds doesn’t brew nicely & leaves a horrible black stain in your cup.
No, I would not recommend this to a friendK elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was significantly more expensive that my previous similar unit. Its also noisier than the previous unit.
I would recommend this to a friendColor wrong description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item because color was gold not copper. It looked nice other then color is not correct. Need to change color name to gold.
I would recommend this to a friendNew coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Keurig coffee maker is not as good as my old one of eight years very slow and the program not as good kind of disappointed
No, I would not recommend this to a friendBasic coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old version was much better. Cheaper frame not as solid as previous model. Leaks water when you use the adapter for your own coffee, instead of pods.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.
Too long of a wait
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, but after you make a cup of coffee or tea you have to wait at least five minutes to make another. Not very happy.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your feedback! The K-Elite Coffee Maker is factory set to automatically turn off 2 hours after the last brew. However, you can program it to shut off in 15 minute increments. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Just died!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this less than a year and it just died this morning! No happy at all! I’ll be going back to Best Buy with this as soon as they open!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that you have experienced problems with your K-Elite. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has an awful dripping problem long after the coffee is done brewing. I returned it.
No, I would not recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just dont like certain features and found diffrent brand
I would recommend this to a friend