Customer Ratings & Reviews
- Model:
- 5000197490
- SKU:
- 6203568
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the K-Elite Single Serve K-Cup Pod Coffee Maker for its high-quality coffee, ease of use, and stylish design. Many appreciate its quiet operation and compact size, finding it convenient and attractive. A few users mentioned that the water reservoir could be improved in terms of size and ease of access. Overall, the positive feedback on coffee quality and ease of use outweighs the minor concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality, DesignCons mentioned:Water reservoir
Beautiful but downgraded model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace my old Kerig 2.0. First the positives: it looks sleek & modern, slightly smaller footprint & the brushed silver looks exactly like stainless steel! It heats the water faster, you can adjust water temp. & coffee tastes great! The negatives: the lid for the water reservoir isn’t hinged so it doesn’t flip up you must remove completely each time you add water (so annoying), it’s a bit louder, buttons instead of LCD screen(why?) harder to clean and the buttons always crack over time. Also, though the reservoir is large it requires you to add more water even when it’s almost half full unlike my older model. I love the look of this model & the fact that you can adjust the temperature but everything else feels like a downgrade from the previous model. Please bring back the hinged reservoir lid!!!!
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Geneva, thank you for your detailed review. We will be passing your comments along to our engineering and quality teams for review. It is feedback such as this that helps us improve our products for consumers such as yourself! If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not work - used one time very disappointed
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Coffee taste like burnt water. I returned it
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Duke. We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739.
Not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 3 months and it stopped working. It will act like it's brewing but nothing comes out. Super glad I got insurance since this costs way too much for it to break after 3 months.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for reviewing your K-Elite coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't deliver a good quality coffee taste. Takes up alot space.
No, I would not recommend this to a friendKeurig - K-Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good single cup coffeemaker, iced brew feature is a plus.
I would recommend this to a friendIt’s just ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive for a Keurig that doesn’t really do anything different or better than the cheapest model.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I JUST bought a new one and it does not work. Now I have to go back and return.
I would recommend this to a friendWould never recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs very slow, has to “warm up”. And to be a new machine it’s very loud.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Keurig K Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. But the lid needs to be re-opened and closed for it to recognize the situation.
I would recommend this to a friendCheaply made, overpriced, makes horrible coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used an older model keurig machine for years that worked fine. It was built well, and made coffee that tasted fine. I have recently tried and returned both this model (k-elite) and the k-compact. Both are cheaply made, and cannot brew a coffee that doesn't taste awful. I tried 6-8 different types of k-cups from 6 different brands in both machines - the same k-cups that consistently tasted fine in the older model. The new models seem to burn the coffees, and add an awful taste that is not present in the older model I have used. It is not due to old or otherwise bad coffee (even though k-cups are sub-par overpriced garbage coffee to begin with), but due to bad machines. Based on these experiences, I'd assume all new model keurig machines are even more of a ripoff than the old ones. These things are made for morons who don't actually like coffee but drink their brown burnt water to keep up their appearance in the office. 0/10
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
- Pros mentioned:Coffee quality
The GOAT Keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Keurig. I like it so much I've owned it twice. I got rid of it awhile back because I was suckered in by the K Supreme Plus Smart, which broke within 2 years and honestly didn't do much more to impress me. This machine is simpler and does it's job better for about half the price of the Supreme Plus. I regretted getting rid of my original Elite and I'm so glad to have one again.
I would recommend this to a friendBrand response from Keurig Care
Posted .We are very glad you are enjoying your K-Elite coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Coffee splashes everywhere when dripping into cup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, but as it's dripping, it's splashing everywhere, too.
I would recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Too expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended as it is too expensive compared to other options
No, I would not recommend this to a friendGreat Coffee Short Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many Kuerigs. They make great coffee but never last more than a few years.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Good for hot coffe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good coffee maker as long as your not getting it for iced coffee
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback. Enjoy!
Very mad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and it stop working , it is a great machine
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
NOT AS GOOD AS FORMER KEURIG MODEL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing many of the features of our former Keurig machine. Former model flashed a message that "Your brew is ready. Enjoy". Water reservoir is smaller than before. Coffee does not taste as good. New model has programming options which are not useful but raise the price of the product.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker and that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Keurig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to try and return. Doesn't work right. May be just this one machine but this one stinks. Hoping I can return this. Never had an issue before. This particular machine doesn't work right. Looking to purchase another and return this.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Marilyn and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Elite coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Good flavor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice feature is really nice to have on this model
I would recommend this to a friend