Customer Ratings & Reviews
- Model:
- 5000197490
- SKU:
- 6203568
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
Great Coffee Short Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many Kuerigs. They make great coffee but never last more than a few years.
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
- Pros mentioned:Coffee quality
The GOAT Keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Keurig. I like it so much I've owned it twice. I got rid of it awhile back because I was suckered in by the K Supreme Plus Smart, which broke within 2 years and honestly didn't do much more to impress me. This machine is simpler and does it's job better for about half the price of the Supreme Plus. I regretted getting rid of my original Elite and I'm so glad to have one again.
I would recommend this to a friendBrand response from Keurig Care
Posted .We are very glad you are enjoying your K-Elite coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Good for hot coffe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good coffee maker as long as your not getting it for iced coffee
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback. Enjoy!
Very mad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and it stop working , it is a great machine
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
NOT AS GOOD AS FORMER KEURIG MODEL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing many of the features of our former Keurig machine. Former model flashed a message that "Your brew is ready. Enjoy". Water reservoir is smaller than before. Coffee does not taste as good. New model has programming options which are not useful but raise the price of the product.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker and that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Keurig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to try and return. Doesn't work right. May be just this one machine but this one stinks. Hoping I can return this. Never had an issue before. This particular machine doesn't work right. Looking to purchase another and return this.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello Marilyn and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Elite coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Good flavor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice feature is really nice to have on this model
I would recommend this to a friendCoffee maker Bad Best Buy Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this. It was louder when brewing than any coffee maker I had ever had and since it did it out of the box I thought was just the way it was made. It got worse as it went on and sounded like it was having trouble getting the water to brew the coffee. One day short of three months after getting it it died. I tried to brew coffee and once I shut the lid on the K cup it turned off and would not stay on. Best Buy was great let me exchange for a different brand. The Kuerig I had prior to this only lasted 15 months so it looks as if the quality of Kuerig machines is declining.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
Doesn’t work properly!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work right, pressure in kcup builds up and shuts machine off!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Lets make this right. Having a functional K-Elite coffee maker is important and we want to ensure that is what you have. Please give our Consumer Care team a call at 866-901-2739, we would love to help with this!
Headache, Time and Miles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had missing Item from Box, and Register date was expired. called and was told to return to store for another. was a online pick up order.
I would recommend this to a friendOverhyped plastic instant coffee maker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high hopes for a Kuerig coffee maker. Heard all the rave reviews, but unless you like instant coffee, don't bother. I even bought the adapter for using my own ground coffee, but it just doesn't brew good coffee. Not to mention it is a cheap plastic machine. Going back to my old reliable coffee maker.
No, I would not recommend this to a friendMRS. WARE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not satisfied with the materials quality a bid of a down grade in comparison too my last keruig design. Elite NOT!!a
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work properly leaks will be getting touch with you for replacement thank you
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine started leaking water last week when i turn it on. It stops after a minute or so. Leaks at the top where you pit the coffee pod
I would recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that your K-Elite is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Stopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until it just stopped working for some reason. I’ve only had a few months and it starts to make the coffee then just shuts off. Just missed the return window by a month so there’s that. Disappointed. I should’ve just kept my old one but thought I should upgrade to this one. Waste of money for me. I got a dud
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739. We look forward to helping you!
Skip Keurig all together
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 7-8 months before it started leaking water from the bottom. Don’t bother with the Keurig brand all together because I’ve spent the last month getting the runaround from their customer service because as they say “we stopped manufacturing this model 2 years ago”.
No, I would not recommend this to a friendKeurig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need to be returned as when it comes on and starts to heat up it put out water
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
I wish it would have had a latte option.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it would have had a latte option. The sticker on top is really cheap and continues to peel off.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Two went bad in 3 months. Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one put grounds into the coffee every time no matter which K-Cup I used. The second one leak water all over the counter down the cabinets and onto the floor and then just shut itself off and would not work. Lyrics quality control is for crap because it's been 3 months and I went through two of these. I've owned keurigs in the past and had them for a couple years with no problems at all.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .That's not what we like to hear. We strongly suggest that you call Customer Service at 866-901-2739. We're here to help. Thank you!
Don’t waste your time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a two week vacation it worked for three days and then stopped working. The iced feature brews hot and then you add ice. My original one works 10x better. Maybe I got a bad batch but if your buying for the ice feature don’t wast Ltd your time and money. And if you have to return it make sure you are not one day over due or you may get stuck with this junk.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Steph, that's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.