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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5191 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the K-Elite Single-Serve K-Cup Pod Coffee Maker's coffee quality and ease of use. Many appreciate its overall performance, design, and speed, with some noting its quiet operation. However, some customers expressed concerns about the water reservoir.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,191 reviews
  • Rated 2 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as great as my first model but it’s ok still worth it just not this one

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're so sorry to hear you've been disappointed with your K-Elite coffee maker. If you ever need assistance, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Rated 1 out of 5 stars

    Really disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a week. Then started randomly dripping water. Have to use the small strong setting to get a normal cup of cup of coffee, otherwise it's like water. This morning turned it on and it had water coming out of it. It's going back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keurig K Elite brewer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Bought it to replace an old one. As usual, Best Buy made it super easy to get.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to hear that you are enjoying your coffee maker! Thanks for brewing the love! KeurigCare

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Easy to figure out how to operate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy to understand buttons. It makes very good coffee. One star off for the construction of the plastic plate at the base. I think it should be removable for easier cleaning. It is more compact than the K 500 series model I had prior to this. I like the brushed copper color. It blends with my cabinets.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke too soon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases 7/17/21 broke 12/26/21 - A single guy who has one cup of coffee in the morn and maybe a few on the weekends. Should last longer than 5 months

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      That certainly doesn't sound correct. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you. KeurigCare

  • Rated 1 out of 5 stars

    Broke 6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in September 2020 here Feb st 2021 and it will not brew ..I've tried every fix and nothing..the old model was good to me for many years this junk ain't worth a paper weight

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    A lot of function for 1 machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad Keurig decided to remove the scanning of their cup labels. I purchased this to replace an old machine that stopped working after about 5 years, I decided on this one because of the iced coffee option, the scheduled time to turn on, and the variety of cup sizes and strength. This machine is great. It allows you to make your cup pretty customized to you. I personally like a bold cup of coffee that isn't too hot. I was able to set the temperature of the coffee, and make a small cup of bold coffee. If I need a larger amount, I simply push the strong button and I get a cup that is nice and strong. I love that this machine is fool-proof. I don't have to be a barista to make a cup of coffee. It's perfect for people who are in a rush in the morning and want to just press a button and have a cup of joe, or for older people who don't have the time or patience to learn a whole new process for brewing a cup of coffee. I have used the iced coffee function of this, and was a bit underwhelmed. I wish it would brew a bit colder so all of the ice doesn't melt immediately. I also felt as though my coffee was still not as strong as I prefer (which is always my problem with iced coffee). Pros: No learning curve No need for specially labels K-cups Easy to refill water reservoir Many different size options (5) Can brew a strong cup by pushing "strong" Has iced coffee function On/Off timer Cons: Iced coffee function is not perfected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not even had it long... Any time i try and make coffee it heats the water, i pick what size i want then it shuts off. I've never had any issue like this before on a new product. Frankly i wanna take it back. I wouldn't get it again.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry that your K-Elite is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue. KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Beautiful addition to my kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. It works great. I haven't used it for iced coffee yet but am looking forward to doing so. It's a little louder than my last brewer but nothing i can't live with. Would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in February 2021, did not take it out of the box and set up until April 5th, 2021. Only used a few times and it is already automatically shutting off when I try and brew coffee!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Have always used reverse osmosis purified water in it. Use a large plastic tumbler to fill the tank. Have had 2 years and still have not had to clean it. Also press down on the pod with your thumbs to pierce the bottom of the pod, before pulling the handle down. It keeps coffee grounds from blowing out the top, and making an eventual mess, when the top needle pierces the pressurized foil top.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback Mark! We're very glad you're enjoying your K-Elite coffee maker. KeurigCare

  • Rated 1 out of 5 stars

    Horrible Flavor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine have excellent Temperature, however the most important factor is missing...Flavor. I tried everything imaginable but to no avail. Essentially this machine delivers coffee flavored water!!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, Est. We look forward to your call. KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee made simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this; works great love the easy to clean and also a space saver

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pods examples box was missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When box arrived, the seal was tampered with and pretty much opened, everything is in there expect the pods examples box. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Keurig Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keurig brewer by far is the worst one I have ever had. Every time I go to brew a cup of coffee it’s turns it’s self off.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Rated 1 out of 5 stars

    Keurig

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in Feb, 2021 now in June it shuts off when you try to use it. I'm so unhappy with this product

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      This is not the experience we would like you to have with your K-Elite coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, makes a good cup of coffee. This is my third Keurig. The last two made over two-thousand cups before they gave me trouble.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee o i have owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit work awesome. Coffee taste good easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some online research and this came out as one of the top coffee pod coffee makers. It has not disappointed. We mainly use our own ground coffee from Starbucks and put in the reusable wire filter pods we got from Amazon. Makes a hot and tasty cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Oh the shape!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get rid of my 2.0 because of the screen. I looked for one that didn't have the screen but still had the strong button. This one makes me so happy. The footprint of it is more of a rectangle instead of that odd oval the others have. Plus I love that the front of the water tank isn't clear so it looks balanced. I just think it has a sleeker look. It isn't as loud as the old one, but isn't isn't silent. When you remove the drip tray to put a mug, there is a flat plastic step with a notch, which helps me get the travel mug lined up better than when I had to just put it on the counter. My favorite thing though? I press the power button, stick in my k cup, press strong, press the size... and walk away. It just brews after it heats up! Now, for my one complaint. I want a 14 oz size so badly! I use a 16 oz travel mug. I brew 10 oz and then use the same k cup to brew another 4 oz. I use the strong button so it isn't weak, pour in the 2 oz of creamer and go. But they won't give us a 14 oz button! Maybe it is because they worry about the size of the k cup and the quality of the coffee or maybe I am the only person in the world who wants 14 oz so badly. I guess it isn't all about me. Seriously though, if the "unbalanced" look of the old style bothers you, get this one. It's much improved.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and feedback. Enjoy! KeurigCare