Customer Ratings & Reviews
- Model:
- 5000197490
- SKU:
- 6203568
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the K-Elite Single Serve K-Cup Pod Coffee Maker for its high-quality coffee, ease of use, and stylish design. Many appreciate its quiet operation and compact size, finding it convenient and attractive. A few users mentioned that the water reservoir could be improved in terms of size and ease of access. Overall, the positive feedback on coffee quality and ease of use outweighs the minor concerns about the water reservoir.
This summary was generated by AI based on customer reviews.
NO LUCK ON MY NEW KEURIG K-ELITE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Keurig K-Elite was bought in mid September '21 so it is only about 2 1/2 months old. It quit completely .....power is on and when you put a K cup in and close the lid, the cups sizes do blink as it should, but as soon as you press one, the unit shuts down....tried this at least 30 times and it will no longer make the coffee as it continually shuts itself down. Been using many models of Keurig over the years and always had super reliability. Think this newer model may have some problems.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Barely works, and only when it wants to
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're huge Keurig fans... have been for years. Our last one kept a large family with four adults caffeinated for 5 years before the pump had issues building any pressure. This new one, however, is a piece of garbage. It worked well for maybe a month before it started shutting off when starting a cup. I called support and they told me to clean the needle... something I only had to do with the old one towards the end of its long life. After cleaning the needle, the support rep had me run cups of water until no grounds showed up. Since that day, that has been the routine every morning. Called support again and they are going to send me a new one (but not in the same color, unfortunately). I'll update my review once we see if the new one works better. *fingers crossed*
No, I would not recommend this to a friendPoor Quality Control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On my 4th Keurig Elite ALL with the same failure mode. It starts to brew and then switches off immediately. 1st one lasted a few weeks and the other 2 for a week each. Bought the 4th at another store with a different pack date so let's see how this goes. I contacted Keurig to alert them of a quality issue and they don't seem to care as they haven't contacted me as promised.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It made 2 cups of coffee and stopped working. Junk.
No, I would not recommend this to a friend