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Customer reviews

Rating 4.6 out of 5 stars with 4691 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,691 reviews
  • Rated 1 out of 5 stars

    Temperamental

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Keurig that I've purchased. This was an upgrade to the one we had. This Keurig is temperamental and only works when it wants to. We turn it on and follow all the steps but it works one day and then the next day it won't work (the water won't go into the heating unit and if it does go up it won't pour out). This is upsetting b/c I bought it as a Christmas gift and now I can't return it b/c I'm past the deadline of January 16th. I waited to create a review b/c I thought it was user error but after 3 weeks of trying I do believe that it is the machine that doesn't work correctly.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love the ease!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, fast delivery and a great cup of coffee!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for your review and feedback! We're very glad you're enjoying your coffee maker. KeurigCare

  • Rated 1 out of 5 stars

    Original was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to refill water tank, unlike our original. Stupid lid, CAD design for style not function. Dumb

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We value your time and would like to look into the concerns with your K-Select coffee maker further William. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. KeurigCare

  • Rated 1 out of 5 stars

    CRAP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. We purchased this Keurig as a replacement for another defective unit, and sadly, this one is just as bad. Coffee takes a very long time to brew (unlike our very first Keurig, which was quick, and worked great for years), the machine gets clogged very easily, and is now starting to leak (less than a year and a half in). Unfortunately we are now past the pitiful 1-year warranty, and are stuck with an expensive hunk of junk.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739. KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee pot! Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live this pot. Live that it has the strong setting.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    excellent keurig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Keurig makes the best cup of coffee that I've ever had.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review. We are happy you are loving your K-Select coffee maker! KeurigCare

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very poor, for the price. I thought was as description. Very say

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review and feedback Jose. We're sorry to hear that you're disappointed in your purchase of your K-Select coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift because I loved my so much . Will buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keurig has changed! Everything is cheap!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Keurig would last for years...this new cheap one, has an automatic turn off? I like mine to be on! Oh, and then the scaling issue! Buy a product to scale your Keurig? Never had to do that with the original! I'm done with Keurig and mine just does not work already. Oh and thanks Best Buy! I guess the period to return is up! I'll stick with Costco, thank you very much!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Select. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great simple coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee maker so easy to use. Would have given 5 stars but the first one was defective.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing! KeurigCare

  • Rated 3 out of 5 stars

    Keurig k-select single serve k-cup pod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok! Doesn’t always fill the amount for that was pressed for!

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Select coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call! KeurigCare

  • Rated 3 out of 5 stars

    Keurig lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the auto off i would prefer it stay on until i turn it off but other than that its ok

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you for your review and feedback. If you ever need any assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help! KeurigCare

  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old style with the clock/brew time. This one has puny resivore . I am a 4 Am guy I like to get a cup do my morning dump and go to work. This one is slow... not impressed.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received love the color easy to use not sure on keeping it clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great should buy it worth every penny. Would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooveee my keurig. It makes life so much easier.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We just love hearing this! Happy brewing! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a christmas gift. No complaints about it.

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Dani, we’re so glad to hear that you’re enjoying your K-Select coffee maker! Thank you for sharing the love! Happy brewing! KeurigCare

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than having a Starbuck around the corner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Keurig the "Strong " Button makes the coffee stronger. Nope. Unless you drink 6 oz cups. Very disappointed. Returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome machine, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, love the strong cup option. Perfect

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Thank you so much for reviewing your K-Select coffee maker and for your kind words. Happy Brewing! KeurigCare